Amazon is trialing AI-powered smart glasses that give delivery drivers hands-free scanning, navigation, safety cues, and proof-of-delivery to speed up last-mile routes.
More Insights:
Glasses overlay hazards and tasks; scan packages, guide turn-by-turn on foot, and capture delivery proof.
Auto-activate when the van parks; help find the right parcel in-vehicle and navigate complex apartments/businesses.
Paired vest controller adds physical controls, a swappable battery, and an emergency button.
Works with prescription and light-adapting lenses; pilots underway in North America ahead of broader rollout.
Roadmap: wrong-address “defect” alerts, pet detection, and low-light adjustments; launched alongside “Blue Jay” warehouse arm and Eluna AI ops tool.
Why it matters: If AR meaningfully cuts seconds per stop and reduces errors, it could reshape the economics—and safety—of last-mile logistics, signaling a future where AI quietly augments every movement of frontline work.
