“More than a textbook case in how not to design usable software though, iTunes has for me come to represent all the things that Apple is doing wrong, even as the company’s profits continue to snowball.”
“We’re trying really hard to make things better,” said one former Apple executive. “But most people would still be really disturbed if they saw where their iPhone comes from.”
"Typing — with the iPad propped up at an angle on a low table — is easier than I had expected but still tedious. I was reminded of what it’s like when I catch and correct typos on a cellphone. Because I’m looking at the keys and not the screen, I don’t see typos until I’m well past them. Tedious."
"You absolutely do not need a hardware keyboard for it. But if you're hoping to do any amount of serious writing with it (and, for obvious vocational reasons, I plan to), you're going to want one."