A complete guide to the level 4 certificate in education and training. (3rd ed.)
eBook - Hindmarch, D. et al. 2021
Helping people change: coaching with compassion for lifelong learning and growth.
eBook - Boyatzis, R., Smith, M. L., Van Oosten, E., 2019.
Spirit of change: a quest for the heart of quality.
Book - Garrod, J., 2010.