Product: Product Design

No one wants friction in their products. Everyone works to reduce it. Yet it sneaks in everywhere. We collectively praise a service, app, or design that masterfully reduces friction. We also apprec…

Product management is fundamentally a leadership role in that you are ultimately responsible for leading a product development team to deliver a compelling product that resonates with your customers

Our industry has gotten really good at making living style guides out of parts: reusable components like color, typography, buttons and forms, voice and tone. We’ve also learned how to map skills t…

Designing a user experience for many millions of people is a unique job that a relatively small number of people practice. The responsibility of such an undertaking is immense, stressful, and one t…

As one of the first designers at Facebook and Dropbox, Soleio Cuervo has seen a lot. Now he's looking at the next trend: Personalization.

When I first started learning about product design, one of the most influential books I read was The Design of Everyday Things by Don Norman. In this classic work, Don Norman sheds light on the desi

Phil King rose through the ranks to lead design at Flickr. His mission: To help more designers become leaders and advocate for their craft.

Today's best products not only solve a clear pain point, but do so while understanding, eliciting, and amplifying the emotions of the consumer. The gold standard of this is Apple, whose products are

Sample personas from MailChimp Personas are an important design tool that should be in the toolset of any product manager or designer. Personas are fictional characters developed to represent the d

Passionate to the point of obsessive about design, Steve Jobs insisted that his computers look perfect inside and out

Practice makes perfect, but how do you help your team practice difficult conversations? Senongo Akpem shows how roleplay can help new managers learn useful techniques and gain confidence for those …

Imagine the most fulfilling, collaborative design meeting you’ve ever had. Hours seemed to fly by, and those hours were productive. Political and mental barriers melted away and in their plac…

Frameworks like Rails, Django, jQuery, and the Yahoo User Interface library have improved web developers’ lives by handling routine tasks. The same idea can work for designers. Learn how to h…

Who decides what’s best for a website? Highly skilled professionals who work with the site’s users and serve as their advocates? Or schmucks with money? Most often, it’s the latte…

Amazon.com: Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter) eBook: Steve, Krug: Kindle Store

Amazon.com: 100 Things Every Designer Needs to Know About People (Voices That Matter) (9780321767530): Weinschenk, Susan, Ph.D.: Books

Amazon.com: The Design of Everyday Things: Revised and Expanded Edition (Audible Audio Edition): Don Norman, Neil Hellegers, Hachette Audio: Audible Audiobooks