Coercive tactics like Manipulinks and Please-Don’t-Go try to shame customers into doing what the company wants. Sacrificing long-term customer loyalty for short-term gains is shortsighted.
Nobody wants to create bad design, and yet it happens all the time. And while the cause of bad design varies, the final result is the same—bad user experience. Bad user experience frustrates users and often leads to abandoning the product. In this article, I'll focus on one particular aspect of bad design—using UI techniques that lead to bad UX. 1. Pop-Ups If I ask you to name the single most irritating thing on the web, the odds are that you'll reply, "Pop-ups." According to the NN Group pop-ups are the most hated web experience ever. We all know that feeling. You visit a new website, the ...
Ethical Design: The Practical Getting-Started Guide
As designers and developers, we have an obligation to build experiences that are better than that. This article explains how unethical design happens, and how to do ethical design through a set of best practices.
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Outlook 2011 category colors - Windows Color Palette?
Does anybody know what are the RGB "equivalents" of the category colors that MS uses in the Windows version of Oulook 2010? Just starting to use a Mac "for real work" (vs tinkering with it as a se...
For my contact page, I wanted a generic calendar icon to let people view my diary. Calendar icons are almost always a skeuomorph of a paper calendar, but I wondered if I could make it slightly more…
Making It Pop — 5 Ways to Combat Subjective Design Feedback
"It looks great, but can you make it 'pop' more?" We've all been there, the dreaded subjective design feedback, no use to anyone; let's stop a moment and look at what led to this subjective nonsense, what chain of events instigated this horror show of unusable feedback? Actually, how clients receive your work and how you frame the feedback request is often just as much to blame as the person asking you to make your designs 'pop'. Ask yourself how often have you simply sent over an email to a client with a .jpg attached and the seemingly innocent request "let me know what you think". The tru...
Today’s UX designers have failed to act in the best interest of users. To right the ship, the next generation has to make three significant changes, writes Mike Monteiro.
Company Hilariously Mocks Stupid Client Requests, Shows What Happens When You Do Everything They Ask
Designers and their clients will never understand each other. And that's a good thing. I mean, let's face it, designers have a way bigger understanding of their craft and (usually) the more freedom brands give them, the better the results of their collaborations are. A recent tweet by Japanese brand Nissin Cup Noodles is a perfect example of the terrible visual disaster that happens when a designer follows through with every single client request.
The semantics inherent in HTML elements tell us what we’re supposed to use them for. Need a heading? You’ll want a heading element. Want a paragraph? Our t