Knowing how to deal with difficult clients is the key to the long-term success of your business. Learn how you can manage and grow from those challenging relationships.

Client communication can be a struggle even for the most seasoned designers. To help you better understand client feedback, we're sharing a few common client scenarios and how to best navigate them.

Trust, clear project goals, and objective feedback creates an environment that repels stupid suggestions.

The feedback loop can be stressful, unclear, and time-consuming. The team at Pastel have the best tips for staying on track and getting faster feedback!

If you have clients, it's easy to get frustred by certain jobs. But thinking it's always the client is bad for them, you, and for business.

3 Tips to empower you to communicate clearly with clients and equip clients to communicate clearly with you to avoid delays, miscommunication, and stress

Almost daily I come across at least one support request from a user that reads the way Miss Teen South Carolina answers this question: It’s always frustrating for me not because I’m bothered, but beca…

User Onboarding is a tricky business. But, if you know how to build it in a structured manner, then success is guaranteed.

Knowing another language other than your native tongue always gives you a positive edge. As a professional designer, there is a need to understand the Clientish language. Clientish is the language of ...

If you don't know what scope creep is, as a client you might end up with higher quotes from experts....

Why a ballpark estimate can hurt your business, and how project discovery sessions can fix this

This reminds us to empathize with the merchant and not take their anger personally -- angry customer...

Just because a client is difficult doesn't mean you can't keep him or her happy.

As a freelance WordPress developer or designer, your goal is to land the best clients. Nothing is mo...

Create a repeatable process for effective client onboarding.

It’s fair to say that clients tend to take a lot of heat sometimes. We’ve had a few articles right h...

Working with remote WordPress developers and designers? This guide tells you how to write a professi...

How do you find better clients? According to Paul Jarvis, you educate them to become better clients ...

Growing your WordPress development business has many challenges, one of which is running an effectiv...

By now, freelancers know that "The check is in the mail." is a euphemism for, "y...

Two weeks ago, Peter & I finally stepped out on a long overdue corporate retreat. We have been running in survival mode since my daughter Serenity was

People Skills for Web Workers http://t.co/eEMD3qVuPd via @alistapart