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How The Element Of Surprise Impacts Brand Loyalty | Branding Strategy Insider
How The Element Of Surprise Impacts Brand Loyalty | Branding Strategy Insider
Since organized brands were first introduced over 100 years ago alongside industrialism, they have changed their nature and role in society. Brands have When our favorite brands exceed the expectation we have of them, by giving us a surprise, we get more excited and our interest in and loyalty to the brand increases.
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How The Element Of Surprise Impacts Brand Loyalty | Branding Strategy Insider