Love Letters & Unexpected Findings: User Research Methods with Metromile’s Senior User Researcher
Love letters & breakup letters. Experience journey mapping. Prototype testing tweaks. This post unpacks the unconventional but fun-and-effective methods of Brandie Ward Smith.
Product management system that enables teams to get the right products to market faster. Designed on the Product Excellence Methodology, productboard aligns everyone on the right features to build next.
Defining Product Design: A Dispatch from Airbnb's Design Chief
Airbnb VP of Design Alex Schleifer shares how design can become a more intentional, integrated discipline — and why it must be in order to better build products.
Design Ops: Get everything and more out of your design team
What is DesignOps? Where do you start? And what does it yield? DesignOps can serve as a valuable tool to address common operational challenges. In this way, the designers remain free to focus on their specific tasks in their areas of expertise, leading to an increase in the quality of the digital products.
5 Tips for Building Effective Product Management Teams
Let PMs Be PMs Product management is at an interesting point. More and more companies embrace it as a way to supercharge the business, gratify customers and align the org, yet few product teams are able to deliver on these big expectations. I get asked by managers quite frequently how to get PMs to deliver more, … 5 Tips for Building Effective Product Management Teams Read More »
Crossing the Canyon: Product Manager to Product Leader
Fareed Mosavat is a Reforge EIR and former Director of Product at Slack , focused on growth in the freemium, self-service business. Previously, he led growth and product teams at Instacart , Zynga , and other startups. Fareed is one of Silicon Valley’s foremost experts on product-led growth in b
Product Teams: How to Build & Structure Product Teams for Growth
There's lots written about how you should build software, but few concrete examples of the messy reality as implemented by startups. Here's our process.
How to orchestrate a creative team – THNK School of Creative Leadership
Do you ever wonder how you can build a strong and creative team that can work toward a shared mission? Be led from the front? Be led from the back? Read on.
Design is hard—that’s what I hear from design leaders at every company I visit. As the VP of Design Education at InVision, I study how design works and breaks in businesses. After nearly a decade of…
How Culture Add Changes the Conversation on Hiring
You might know the term culture fit. You might even use it day-to-day, but hiring for culture fit could be having a hugely detrimental effect on your product organization. You may be limiting your ability to meet customer needs because of an unconscious bias across your organization. It can happen in any team, even in [...]Read More...
Develop Your Hiring System Like a Product to Eliminate Bias and Boost Retention
At Medium, Dan Pupius and his team built a tremendously successful rubric for hiring using the principles of product development. Here's how they did it.
When I joined Gem there was no design team . Many of the engineers, product managers, and customer success team members I would be working with had some experience with product designers, but nearly just as many had little-to-no exposure to product design! Meaning one of my first tasks as Hea