"When you're new to the profession, your instincts may tell you to keep your head down, and if you don't know something, don't admit it. But if that's the case, says Rachael, your instincts are wrong. "You look sillier for not asking the question," she points out. "Nobody bites, and nobody expects you to know all the business lingo already. So just ask!" "That particularly applies when you first start your job, adds Carolien Grebe, client manager at JDO London. "It's very important to have the best understanding possible of the role you're joining and the expectations the team has of you," she says. "When I started, I wish I had asked even more questions."