Background Perspectives of patients as clients on healthcare offer unique insights into the process and outcomes of care and can facilitate improvements in the quality of services. Differences in the tools used to measure these perspectives often reflect differences in the conceptualization of quality of care and personal experiences. This systematic review assesses the validity and reliability of instruments measuring client experiences and satisfaction with healthcare in low- and middle-income countries (LMICs). Methods We performed a systematic search of studies published in PubMed, SCOPUS, and CINAHL. This review was reported according to the Preferred Reporting Items for Systematic Review and Meta-analysis (PRISMA) guidelines. Studies describing the development and psychometric properties of client experience and satisfaction with general health care were included in the review. Critical appraisal of study design was undertaken using the Appraisal tool for Cross-Sectional Studies (AXIS). The Consensus-based Standards for the Selection of Health Measurement Instruments (COSMIN) checklist and Terwee’s criteria were used to appraise the psychometric properties of the included studies. A narrative synthesis approach was used in the interpretation of the findings. Results Of the 7470 records identified, 12 studies with 14 corresponding instruments met the inclusion criteria and were included in the final review. No study assessed all the psychometric properties highlighted by the COSMIN criteria. In most instruments, we found evidence that initial development work incorporated client participation. The most evaluated measurement properties were content validity, internal consistency, and structural validity. Measurement error and responsiveness were not reported in any study. Conclusion Reliability and validity should be considered important elements when choosing or developing an instrument for professionals seeking an effective instrument for use within the population. Our review identified limitations in the psychometric properties of patient experience and satisfaction instruments, and none met all methodological quality standards. Future studies should focus on further developing and testing available measures for their effectiveness in clinical practice. Furthermore, the development of new instruments should incorporate clients' views and be rigorously tested or validated in studies with high methodological quality. Trial registration CRD42020150438.

Mental distress patterns in first-time or experienced mothers and fathers during the transition to parenthood have been inadequately studied. This lon…

In addition to maternal mental distress during the transition to parenthood, we highlighted experienced fathers' psychological difficulties throughout perinatal periods. Such trends may indicate unsatisfied needs and could guide timely intervention to prevent adverse consequences.

To identify instruments used to measure parents’ Quality of Life (QoL) during pregnancy and the postpartum period, and to describe their characteristics and psychometric properties.For this scoping review we conducted systematic literature searches ...

To identify instruments used to measure parents’ Quality of Life (QoL) during pregnancy and the postpartum period, and to describe their characteristics and psychometric properties.For this scoping review we conducted systematic literature searches ...

To identify instruments used to measure parents’ Quality of Life (QoL) during pregnancy and the postpartum period, and to describe their characteristics and psychometric properties.For this scoping review we conducted systematic literature searches ...

Measurement instruments play an important role in research, clinical practice and health assessment. Studies on the quality of these instruments provide evidence of how the measurement properties were assessed, helping the researcher choose the best tool to use. Reliability and validity are consider …

Learn about what psychometric properties mean and how they impact the accuracy and effectiveness of assessments

Intelligent search from Bing makes it easier to quickly find what you’re looking for and rewards you.

The industry’s most referenced Clinical Outcome Assessment (COA) resources and services including PROQOLID™, PROLABELS™, PROINSIGHT™, and PROVIDE™

Access up-to-date information on the Therapy Impact Questionnaire (TIQ): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Treatment Attitudes in Psychiatry Scales (TAPS): copyright, licensing, scoring, translations, ...

Access up-to-date information on the TNO-AZL Questionnaire for Adult's Health-related Quality of Life (TAAQOL): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Subjective Well-being under Neuroleptic treatment (SWN): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Schedule for the Evaluation of Individual Quality of Life (SEIQoL): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Supportive Care Needs Survey (SCNS): copyright, licensing, scoring, translations, ...

Access the International Prostate Symptom Score (I-PSS) by Barry MJ and up-to-date information on copyright, licensing, scoring, translations, ...

Access the PedsQL™ Cognitive Functioning Scale™ by Varni JW and up-to-date information on copyright, licensing, scoring, translations, ...

Access up-to-date information on the Integrated Pain Score (IPS): copyright, licensing, scoring, translations, ...

Access up-to-date information on the International Index of Erectile Function (IIEF): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Gastrointestinal Symptom Rating Scale - self-administered version (GSRS-self): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Illness Distress Scale (IDS): copyright, licensing, scoring, translations, ...

Access up-to-date information on the GIVIO questionnaire (GIVIO): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Edmonton Symptom Assessment System Revised (ESAS-r): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Epilepsy Surgery Inventory (ESI-55): copyright, licensing, scoring, translations, ...

Access up-to-date information on the Erectile Dysfunction Inventory of Treatment Satisfaction (EDITS): copyright, licensing, scoring, translations, ...