The Extinction of Consumer Feedback: Applying Micro & Macro Lens to Reengage ConsumersClients and agencies alike need to look in the mirror and realize, to paraphrase Oliver Perry, “we have met the enemy, and he is us.”#research#Interesting links from interacter·greenbookblog.org·Jul 21, 2016The Extinction of Consumer Feedback: Applying Micro & Macro Lens to Reengage Consumers