New insights for new growth: What it takes to understand your customers today | McKinsey & Company
Companies that know how and when to use the wide array of research tools available today have a big competitive advantage in generating insights that lead to new organic growth.
Claire Maugham, director of policy and communications at Smart Energy GB, explains how the unique challenge faced by smart meter rollout has prompted a fresh look at behavioural science.
BE Bites: Nudging pilots to use less fuel | Opinion | Research Live
Virgin Atlantic saved an estimated £3.3m in fuel costs over an eight month period by using behavioural science approaches with its pilots. By Crawford Hollingworth.
How to Use the Decoy Effect to Help Buyers Choose the Right Option | JeremySaid
The decoy effect affects the way you buy products and purchase periodical subscriptions. It's a powerful and true, and you should start using it as soon as possible.
The Transactional Self: Psychologist Jerome Bruner on Social Mutuality, the Paradox of Privacy, and How Storytelling Shapes Our Sense of Personhood
“The components of the behavior … are not emotions, cognitions, and actions, each in isolation, but aspects of a larger whole that achieves its integration only within a cultural system…
Do you make this deadly recently discovered mistake when using social proof? - New Neuromarketing
Ouch. Last week taught me a painful lesson in humility. I learned I was just using half the power of a persuasion principle I was convinced I’d mastered perfectly: social proof. Social proof works...
In this guest column, Antony Giorgione reveals 10 ways that behavioural sciences and marketing can be used to guide us to make choices both expected and un
» Sugar tax: how will it affect behaviour? | The Behavioural Insights Team
One of the most striking announcements in this week’s UK budget was the introduction of a new ‘soft drinks levy’ (quickly dubbed the sugar tax), which will come into force in 2018. New taxes aren’t...
We value what we have more after we have it. In psychological terms, this is known as the endowment effect. We’re also extremely loss-averse. Framing a question within a fear of loss perspective...
Soothe-sayers and storytellers. Metaphor may play an enormous role in either the efficacy or failure of narrative in healing. To draw upon a common anthropological aphorism, metaphors are good to...
From Houston to Hanukkah: The Psychological Benefits of New Experiences — Sean D. Young, PhD, MS
Last week, after finishing a presentation at the National HIV Prevention Conference, I took a cross-country flight from Atlanta to Los Angeles (via Houston). After boarding the plane, I found my seat...
Black Friday Discussion with Sean Young, PhD — Sean D. Young, PhD, MS
1. We are in the middle of the 2015 holiday season. Are there findings in your research that help people stick to a New Year's Resolution? Yes, there’s a lot of recent psychology research, from our...
Be careful not to negatively prime your communications to members (forgive the irony). Negative priming occurs when we expose the audience to a negative stimuli prior to or during a communication. It...
Marketers and advertisers who understand the importance of customer behavior and psychology consider heuristics (mental shortcuts that people use to form judgments and make decisions) to target their...
Bias in the spotlight: status quo bias | Comment | Research
Status quo bias is a preference for the current state of affairs. We often avoid change; and if faced with a choice tend to go-with-the-flow of pre-set options or defaults.