Marketing, branding & communications practice

Marketing, branding & communications practice

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Your Brand is Not the Hero…Your Customer is the Hero
Your Brand is Not the Hero…Your Customer is the Hero
A young boy imagines himself Darth Vader and moves through his home attempting to use “The Force” on various objects – an exercise bike, a doll, and a dog, for example. All of his attempts are unsuccessful until he tries his powers on his father’s car parked in the driveway. He waves his hands at the car… and it starts with its lights flickering like Admiral Motti’s larynx. Unbeknownst to him, his parents are both watching him through the window inside the house and used a remote starter to turn the vehicle’s ignition. The story stems from a 2011 commercial
·www.swordandthescript.com·
Your Brand is Not the Hero…Your Customer is the Hero
Tim Leberecht: Romantic marketing is the antidote to data
Tim Leberecht: Romantic marketing is the antidote to data
Former CMO and TED speaker Tim Lebrecht on romanticism in marketing, the obsession with data and why marketing teams should feel like "bands on tour".
·www.marketingweek.com·
Tim Leberecht: Romantic marketing is the antidote to data
The big debate: Are the '4Ps of marketing' still relevant?
The big debate: Are the '4Ps of marketing' still relevant?
The relevance of the '4Ps of marketing' is a topic that continues to cause much discussion. Should marketers relinquish responsibility or retake control?
·www.marketingweek.com·
The big debate: Are the '4Ps of marketing' still relevant?
PR Insight: The secrets to the perfect PR stunt | PRmoment
PR Insight: The secrets to the perfect PR stunt | PRmoment
PR Insight: What better way is there to get noticed than by creating a great stunt? However, a stunt is only as good as its planning and execution, and there is no point being talked about if none of the conversations mention the brand behind the event. Here we offer five key points for creating the perfect stunt
·www.prmoment.com·
PR Insight: The secrets to the perfect PR stunt | PRmoment
Social Business UK - Mattering
Social Business UK - Mattering
Attitudes towards brands and organisations are changing. No longer are consumers wanting the, now expected, high quality customer service with good quality p...
·www.youtube.com·
Social Business UK - Mattering
How to Build a Remarkable 21st Century Brand
How to Build a Remarkable 21st Century Brand
In the information and internet age, it's hard to build a brand and stand out in the crowd. Learn how Siegelvision helps clients establish a 21st century brand.
·blog.hubspot.com·
How to Build a Remarkable 21st Century Brand
Personalization is nothing without creative empathy
Personalization is nothing without creative empathy
Marketers have the newest technologies at our fingertips that allow us to create and personalize experiences that are truly centered around individuals – a mix of data, artificial intelligence and machine learning capabilities are constantly expanding the experience possibilities.
·www.econsultancy.com·
Personalization is nothing without creative empathy
Your Customer's Second Purchase Is the Most Important
Your Customer's Second Purchase Is the Most Important
Even a small increase in your second-purchase conversion rate will grow revenue significantly. Here's how to shift some of marketing focus to convince your first-time customers to stay.
·www.marketingprofs.com·
Your Customer's Second Purchase Is the Most Important
For brand purpose to work marketers must take a broader view
For brand purpose to work marketers must take a broader view
As custodians of the brand, marketers have a critical role to play in implementing purpose across organisations, says Given London's Becky Willan.
·www.marketingweek.com·
For brand purpose to work marketers must take a broader view
Own Your Errors and Do Not Fauxpologize
Own Your Errors and Do Not Fauxpologize
When mistakes were made, why so many business execs and CEOs have an apology allergy, and what to do instead.
·www.convinceandconvert.com·
Own Your Errors and Do Not Fauxpologize
Do You View Your Customer As A Name Or A Number?
Do You View Your Customer As A Name Or A Number?
Brands often base their marketing campaigns exclusively on the age, gender, and location of their customers. But these are lazy assumptions that won’t bring you rewards.
·www.cmo.com·
Do You View Your Customer As A Name Or A Number?
Ed Pilkington: To talk about quality, you first need a story
Ed Pilkington: To talk about quality, you first need a story
Brands need to deliver quality across everything they do, it is then marketers' job to share the core product messages as part of a compelling narrative.
·www.marketingweek.com·
Ed Pilkington: To talk about quality, you first need a story
Your Brand Is An Avatar: Lessons From How Consumers Identify With Their Favorite Artists - Brand Quarterly
Your Brand Is An Avatar: Lessons From How Consumers Identify With Their Favorite Artists - Brand Quarterly
I’m fascinated by younger generations and just how different they are from generations prior. You should be too. Generations Y and Z (Millennials and Centennials) represent a dramatic “C” change where a new genre of “Connected” consumerism is forcing business as usual to cater to an always-on, accidentally narcissistic, empowered, informed, demanding, and counterintuitive generation. ...
·www.brandquarterly.com·
Your Brand Is An Avatar: Lessons From How Consumers Identify With Their Favorite Artists - Brand Quarterly
Eight internal communication myths
Eight internal communication myths
There are many myths, misconceptions and untruths about internal communication. I've addressed eight of them. They reflect the reality of working as an internal communicator today and are conversations I've had with clients, peers and people in
·www.allthingsic.com·
Eight internal communication myths
PR Research: How to harness the power of influencers | PRmoment
PR Research: How to harness the power of influencers | PRmoment
PR Research: The increasing power of influencers means that marketers need to understand how best to communicate with them, but the relationship between brands and influencers, and whether or not this is paid for, can be confusing. We look at research into what consumers really think of influencers and another study into what influencers think of in-house and agency PROs
·www.prmoment.com·
PR Research: How to harness the power of influencers | PRmoment
Building brand trust
Building brand trust
Once, it was easy to build brand trust. You used mass media to establish profile and credibility, you became a “household name” and that was pretty much it. No longer of course. The splintering of …
·markdisomma.com·
Building brand trust
Cognitive Bias | Questionnaire Design | Feature
Cognitive Bias | Questionnaire Design | Feature
Cognitive biases can be triggered by questionnaire structure – by mistake or by design, as Crawford Hollingworth explores
·www.research-live.com·
Cognitive Bias | Questionnaire Design | Feature