Assessment & Feeback

Students, especially those from diverse cultural backgrounds, often find the first assignment on a course really challenging, particularly if they are ‘first in family’ to go to university and may therefore have a limited understanding of what is likely to be expected of them. It therefore pays dividends if staff put resources and energy into helping students get to know the rules of the game. Students may be able to successfully manage the unfamiliarity of new learning contexts and classroom environments that are very different to what they have experienced before. However, they can’t avoid the need to be successful in assessment if they are to progress. It’s part of our job therefore to help students overcome any uneasiness, and the best way to do this is to demystify the process and give them stress-free opportunities to practice the competencies they eventually need to demonstrate to meet the learning outcomes

Many authors (including Nicol, 2010 and Carless, 2013) suggest that good feedback should always be a dialogue, not a monologue from tutors. Students can become very good at self-assessing their work, but usually don’t have the opportunity to fine-tune their self-assessment and need feedback to help them on their way. If we just ask: ‘try to work out what your mark or grade is?’ they’re likelyvto just guess, and then probably forget what they guessed. While some students might select a grade close to that which you gave them, studies show that ‘high achievers’ underestimate their abilities and the majority of under-achievers will overestimate their mark. Research shows (Clouder, Broughan, Jewell & Steventon, 2012) that this trend is retained across different nationalities but interestingly, students form different nationalities can also have different perspectives of their abilities. Therefore, we need to educate students about making assessment judgements against well-expressed criteria, just as we try to do when we assess their work.

When they are clearly focused, well-crafted essay topics allow students to demonstrate how well they can access and manage information in meaningful ways” (Morgan, Dunn, Parry, & O’Reilly, 2004, p. 111) but many argue that writing essays isn’t the best preparation for functioning effectively in the 21st century, when oral presentation and working well with others may be more important considerations. However, others argue that essays can allow students to show their creativity and skills at writing an argument or making a case. Whichever is the case, there are five main problems with the over-use of essays as an assessment device: • They take a great deal of time to mark, let alone the time it takes for students to prepare, draft and compose them. • When most assessment is in the form of essays, students’ skills at essay-writing are repeatedly tested, at the expense sometimes of their understanding of the subject. • Lots of research shows that we’re not at all good at marking essays fairly – different assessors often give the same essay very different marks. • Essay marks often tend to lie between 35% for a poor one and 75% for a very good one, whereas in many other disciplines the marks for an assignment like a lab report can range across the whole 0-100% span more evenly. • With coursework essays, there can be doubt about veracity – i.e. whodunit?! (Race, 2014) Of course, essay questions in exams largely get over the last of the above problems but assessing them often relies heavily on how effective students are at writing legibly and fast, which can have little to do with their grasp of the subject matter.

Written exams have developed into one of the most common forms of assessment all the way from second-level to third-level and beyond, but while they have benefits, they also have downsides. Many argue that they’re good regarding ‘veracity’ (we are reasonably sure that what is assessed is the work of the candidate), they are relatively economical to conduct and manage, and they are fair since each candidate has the same opportunities. It’s also true that many employers regard exam results as easy to use when selecting candidates for interview. Traditionalists argue that performing under the time constrained pressure of exams provides a good indicator of vital strengths of candidates. However, they remain a snapshot of what a andidate can do at a set time, over a limited defined timescale, at a particular place, and attempting specific defined questions and factors such as legibility and speed of handwriting are known to influence marks.

Nowadays it is widely recognised that giving developmental and formative feedback on student assignments is among the most important of the many ways in which we interact with learners, but doing so takes a great deal of academic time, effort and resource, particularly when cohort sizes increase more rapidly than staff-time deployment on assessment.

We are often keen to encourage students to submit assignments in advance of their final submissions, but we need to be able to do this efficiently and effectively, since few of us have the time to provide detailed comments on drafts provided by lots of our students. The ideas set out here are designed to illustrate how we can help our students to improve their work-in-progress without making unfeasible amounts of work for the hard-pressed markers

Assessors complain that they spend hours devising and delivering good feedback via comments on assessed work, in class, in studio critiques, on the Virtual Learning Environment (VLE), in one-to-ones and in tutorials, only to find that students seem to either ignore the formative comments or complain they never get any feedback. If students ignore or trivialise our feedback, it cannot help them however detailed and supportive it is. Students’ failure to engage with feedback not only is unhelpful to them and frustrating for us, but also impacts negatively on Irish Survey of Student Engagement (ISSE) scores.

Students put great store by the comments we put on their work. They often come to higher education with high expectations about the nature and value of teacher comments, and look to them to provide them with authoritative guidance on their learning and performance. Where that provision is found wanting, unhelpful or unconstructive, students rapidly become disenchanted, disappointed and alienated.