Coaching & Mentoring

Written for Higher Education managers and administrators, A Practical Guide to University and College Management is a highly accessible text that offers practical guidance on how to manage the day-to-day life of universities. The authors take a proactive approach and offer a range of good practice examples and solutions, designed to resolve the dilemmas that arise in today's rapidly changing higher education environment. Drawing on a wealth of management experience, this edited collection pulls together advice and practical guidance from expert managers working in the field of Higher Education. Each chapter is underpinned by theoretical perspectives to support invaluable pragmatic hints, mini-case studies, practical examples, and sample guidelines. The book covers four main areas: Selecting and inducting students: This section outlines the essential process for targeting, attracting, recruiting and inducting students Managing throughout the university year: Advice on the student experience, from the admissions process right up to graduation Assuring the quality of the student learning experience: How to manage course administration, student learning through assessment, student complaints and issues of quality assurance Maximising staff and student engagement: This section looks at how to maximise commitment and involvement by both staff and students, and includes approaches and examples of engagement implementation at other universities A Practical Guide to College and University Management will be of interest to Higher Education managers, administrators, and anyone looking for a pragmatic "how to" navigational guide that informs the working life of a university, from attracting students through to graduation. It offers managers and administrators essential training and support required to promote highly successful and efficient Higher Education Institutions, and is essential reading for anyone who works in university administration or aspires to do so. Sally Brown is Pro-Vice-Chancellor for Assessment, Learning and Teaching at Leeds Metropolitan University. She has published widely on innovations in teaching, learning and particularly assessment. Steve Denton is Pro-Vice-Chancellor and Registrar and Secretary at Leeds Metropolitan University bringing together University-wide student administrative and support services, including governance and legal matters, the academic registry, planning, student services, communication and marketing and widening access and participation.

"Welcome to the Authentic Happiness website, a University of Pennsylvania website developed by the Positive Psychology Center. Dr. Martin E. P. Seligman is the Director of the Center, and a Professor of Psychology at Penn. The purpose of this website is to provide free resources where people can learn about Positive Psychology through readings, videos, research, opportunities, conferences, questionnaires with feedback and more. There is no charge for the use of this site. If you would like to take the questionnaires, you first need to register. Positive Psychology is the scientific study of the strengths and virtues that enable individuals and communities to thrive. This field is founded on the belief that people want to lead meaningful and fulfilling lives, to cultivate what is best within themselves, and to enhance their experiences of work, love and play. The mission of the Positive Psychology Center at the University of Pennsylvania is to promote research, training, education and the dissemination of positive psychology."

We propose to bridge the domains of positive health and leadership. We suggest that a “positive” health model helps explain highly effective leadership. The leader must strive for health and facilitate health in his/her followers. We look at leadership through this new and positive lens, that of “positive” health promotion.

This ¾ hr workshop, part 1 of a 3 part series, explored resilience coaching. Resilience is not exclusively being able to ‘bounce back’ from adversity, but rather a set of tools, exercises, activities that build resilience in a person, enabling them not just to survive, but thrive through the small and big life events.This workshop was not just for coaches or mentors, but for anyone who functions within an environment that requires a deeper level of listening i.e., teachers, lecturers, team leaders, team members, support staff, parents etc.

This ¾ hr workshop, part 2 of a 3 part series, explored resilience coaching. Resilience is not exclusively being able to ‘bounce back’ from adversity, but rather a set of tools, exercises, activities that build resilience in a person, enabling them not just to survive, but thrive through the small and big life events.This workshop was not just for coaches or mentors, but for anyone who functions within an environment that requires a deeper level of listening i.e., teachers, lecturers, team leaders, team members, support staff, parents etc.

This ¾ hr workshop, part 3 of a 3 part series, explored resilience coaching. Resilience is not exclusively being able to ‘bounce back’ from adversity, but ra...

In this ¾hr seminar, we will revisit the Positive Psychology (PP) movement that was touched on previously with those who participated in the Coaching in Higher Education Foundation Level programme. We will discuss some exciting new ways of bringing PP principles into group settings and the implications for Higher Education Coaching and Mentoring. In this session, the following will be discussed: - Tips to successfully teach PP in group settings - Potential barriers to successfully teaching PP in groups settings - PP in hope therapy - PP Intervention using photographs - Using strengths in different ways - meeting others with similar strengths - Decoding emotions by analysing speech, body, and face - Silent gratitude mapping.

"This ¾ hr talk explored self-care coaching and how you can help your coachee and yourself to be more cognisant of self-care. This talk was not just for coaches or mentors, but for anyone who functions within an environment that is constantly caring for other, always available and willing to help i.e., teachers, lecturers, team leaders, team members, support staff, parents etc."

This ¾ hr workshop briefly explored some coaching and mentoring techniques for working across cultures. In this workshop, we looked largely at the work of Jenny Plaister-Ten and her exploration of the impact of cross-cultural coaching for coaches. We broadly explored the Kaleidoscope model as a tool to ‘enable the coach to take a systems perspective’ when coaching or mentoring across cultures. This workshop was not just for coaches or mentors, but for anyone who functions within an environment that requires a deeper level of listening i.e., teachers, lecturers, team leaders, team members, support staff, parents etc.

'Integrating wellbeing and student engagement: A coaching approach' This ¾ hr talk briefly explores how the inclusion of wellbeing elements can positively contribute to student engagement.

Research has shown that mindfulness can alter the physical structure of our brains and if practiced regularly can increase those parts of the brain that deal with attention and processing sensory input (Sara Lazar - Harvard Medical School). This ¾ hr workshop briefly explored some coaching and mentoring techniques using a mindful approach as well as the use of some specific mindfulness tools. This workshop was not just for coaches or mentors, but for anyone who functions within an environment that requires a deeper level of listening i.e., teachers, lecturers, team leaders, team members, support staff, parents etc.

"Explore what is meant by ‘deep listening’, where ‘people can think with rigour, imagination, courage and grace. This ¾ hr workshop briefly explores the coaching partnership that focuses on ‘deep listening’, where ‘people can think with rigor, imagination, courage and grace.’ (Kline, 2010). The content is based on Nancy Kline’s ‘Time to Think’ and ‘More Time to Think’ and discusses the 10 components for enabling a ‘thinking environment’ e.g., appreciation, encouragement, attention, feeling. This workshop is not just for coaches or mentors, but for anyone who functions within an environment that requires a deeper level of listening i.e., teachers, lecturers, team leaders, team members, support staff, parents etc. By the end of this workshop, participants will have a broader understanding of what it means to: 1. Be in the listening environment with authentic presence 2. Remain focused, observant, empathetic and responsive to the other party 3. Demonstrate curiosity during the listening and coaching process 4. Manage one’s emotions to stay present with the other party 5. Interrupt the other party because of certain assumptions 6. Harness the power of gratitude in a way that is useful and empowering for both parties 7. Use incisive questioning to enable deep thinking in other party. This workshop forms part of the Being a Better Coach and Mentor series and is eligible for Continued Professional Development credit contributing to a Coach/Mentor/Supervisor EMCC Global Individual Accreditation."

Explore what is meant by ‘deep listening’, where ‘people can think with rigour, imagination, courage and grace. This ¾ hr workshop briefly explores the coaching partnership that focuses on ‘deep listening’, where ‘people can think with rigor, imagination, courage and grace.’ (Kline, 2010). The content is based on Nancy Kline’s ‘Time to Think’ and ‘More Time to Think’ and discusses the 10 components for enabling a ‘thinking environment’ e.g., appreciation, encouragement, attention, feeling. This workshop is not just for coaches or mentors, but for anyone who functions within an environment that requires a deeper level of listening i.e., teachers, lecturers, team leaders, team members, support staff, parents etc. By the end of this workshop, participants will have a broader understanding of what it means to: 1. Be in the listening environment with authentic presence 2. Remain focused, observant, empathetic and responsive to the other party 3. Demonstrate curiosity during the listening and coaching process 4. Manage one’s emotions to stay present with the other party 5. Interrupt the other party because of certain assumptions 6. Harness the power of gratitude in a way that is useful and empowering for both parties 7. Use incisive questioning to enable deep thinking in other party. This workshop forms part of the Being a Better Coach and Mentor series and is eligible for Continued Professional Development credit contributing to a Coach/Mentor/Supervisor EMCC Global Individual Accreditation.

In this ¾hr seminar, we will examine a specific strengths identification tool and present a case study where this was used in a marketing team, together with pitfalls and positives. The learning from this example, could help those working in teams utilise this strengths identification tool, or similar, to maximise individual energy and workload. In this session, the following will be discussed: - The strengths tool used to identify individual strengths - How these individual strengths were then collated and cross-matched for the team - The subsequent workshops held - The positive outcomes - The challenges - What could have been done differently?

In this 45-minute seminar, we explored how to address Imposter Syndrome (IS) through coaching and Positive Psychology. Focusing on key concepts like the Dunning-Kruger Effect and the neuroscience behind IS, we discussed how IS manifests through behaviours such as People Pleasing, Perfectionism, Paralysis, and Procrastination (the 4 P’s). Participants also explored how to leverage personal strengths to counteract IS and foster success in coaching and mentoring roles. By the end of this talk, participants have: • Gained an understanding of the Dunning-Kruger Effect and its impact on IS. • Discussed the neuroscience of IS and the influence of the 4 P’s. • Explored how the 4 P’s of IS affect personal and professional life. • Discussed role diversity, inclusion, and their effect on success and leadership. • Developed strategies to apply personal strengths to mitigate feelings of IS.

In this ¾ hour seminar, we learned key strategies to help your coachee or mentee overcome barriers to confidence. We explored factors that lead to a loss of confidence and discussed techniques for promoting self-compassion and strength-based growth.

What is there in developmental relationships beyond setting and striving to achieve goals? The presence of goals in coaching and mentoring programs has gone...

Carol Dweck, who parsed the difference between a "fixed" and a "growth" mindset, clarifies her theories of intelligence.

Mentoring and coaching are becoming widely recognised as a means to promote student success, retention and attainment. Such programmes help students to...

The TLU have consulted with the European Mentoring and Coaching Council (EMCC) to provide MTU staff with an opportunity to attend an accredited EMCC Foundation Level Course in Coaching and potentially achieve through this programme: - A Global European Quality Award (EQA) Foundation Certificate in Coaching - Their EMCC Individual Professional Coaching Accreditation (EIA) at Foundation level

Are you curious about how coaching can be applied in the context of higher education? Have you heard about MTU Cork’s Coaching in Higher Education course? If so, then this is the seminar for you!! Since 2019, MTU Cork staff have been offered the opportunity to attend our European Coaching and Mentoring Council (EMCC) accredited Coaching in Higher Education course and potentially achieve individual EMCC Foundation Level Coaching Accreditation through this programme. To date, the above course has been run 6 times and has attracted over 90 staff from both academic and professional management support areas. The course runs over 5 weeks and typically takes place on Friday afternoons, it consists of 5 modules with each module requiring a weekly commitment of 2.5 hours, and planning is underway for the next iteration which will take place in semester 2. The goal of this session was to raise awareness of how coaching principles and skills can and are being used in MTU Cork and to gain some insights from the following colleagues who have already participated in the course: Gail Cotter Buckley, Tourism and Hospitality, MTU Cork Sarah Culhane, Accounting and Information Systems, MTU Cork Dr. Ciara Glasheen Artem, Orchestral Studies, MTU Cork Catherine O’Mahony, Tourism and Hospitality, MTU Cork Michelle Collins, Marketing and International Business, MTU Cork They spoke about their experience and shared: Why they decided to enrol in the course What they learnt from the experience How they are applying what they’ve learned to their teaching, learning, assessment and student engagement practice And, of course, participants also had the opportunity to pose a few questions of their own. .

This article reports a study of current perceptions among professionals regarding therapy and coaching. Whereas therapy and counseling have been traditional...

On 8th October 2021, MTU became the first university in Europe and one of the first globally to attain the International Standards for Mentoring and Coaching Programmes (ISMCP) Bronze Award. This prestigious award which was bestowed by the European Mentoring and Coaching Council (EMCC Global) following a 4-month evaluation process was in recognition of MTU’s Coaching and Mentoring Culture.

On 8th October 2021, MTU became the first university in Europe and one of the first globally to attain the International Standards for Mentoring and Coaching Programmes (ISMCP) Bronze Award. This prestigious award which was bestowed by the European Mentoring and Coaching Council (EMCC Global) following a 4-month evaluation process was in recognition of MTU’s Coaching and Mentoring Culture.

"he paper explores the rationale for, and potential benefits of, the inclusion of a coaching psychology module in an undergraduate psychology programme. In 2010 a coaching psychology module was introduced at Glasgow Caledonian University, as an optional module for final year psychology degree students. Although providing a strong academic component, the module was primarily skills-based and driven by the GROW model (Whitmore, 1992). Students spent two-thirds of the module in seminars/workshops where they carried out practical skills-based development and one-third in lectures. In order to evaluate the module written feedback was elicited from all students (N=20) using a semi-structured questionnaire. Feedback from the module was highly positive, with students demonstrating both academic and practical learning. Key findings indicate that the experience of being both coachee and coach in peer-to-peer coaching exercises enabled students to apply psychological principles and to make progress on personal goals. They also reported an improved awareness of the degree to which they could demonstrate key competencies related to employability via the acquisition of coaching psychology skills. The paper argues that this multiplicity of learning outcomes makes coaching psychology a highly valuable addition to any undergraduate psychology programme, with the potential to become a core aspect of the undergraduate psychology syllabus."

"Vygotsky’s (1978) theory of social constructivism highlighted the importance of the contribution of others to every individual’s learning. With the increasing use of ICT and the internet, learning communities can expand beyond geographical limitations leading to new and exciting educational dimensions and learning opportunities across schools, colleges, communities and cultures. The term ‘learning community’ has become increasingly common in education usage and can mean many different things, from bringing members of the local community in to the college to collaborative learning among students or lecturers. Colleges today are complex, interwoven, interactive environments where learning flourishes when there is a spirit of openness and transparency and where lecturers are more likely to adopt a collegial approach incorporating shared leadership and authority thereby facilitating the work of the students. In colleges that are learning communities, everyone is a learner, and everyone is a teacher. This seminar explored how a coaching skill set can be used to enable learning institutions to develop the skills of enquiry, collaboration, sharing of practice and critically evaluate beliefs about teaching and learning. The overall aim of the seminar was to enhance the quality of professional communication and dialogue one of the four domains underpinned by the National Professional Development framework’s values. The seminar employed a blended learning approach involving experiential learning techniques complimented by facilitated debriefs, group discussions and short presentations. The main objectives of this seminar were that participants would have: Deepened their understanding of the nature and benefits of peer coaching. Gained a heightened awareness of how coaching skills can be used to enhance individual and group learning. Gained insight into how a departmental wide peer mentoring model is evolving in CIT. Increased their knowledge and expertise in the use of coaching skills in their professional roles. Have practiced their coaching skills in challenging situations. Constructed an action plan to utilise the workshop content to improve their peer coaching skills so they can better support their peers and engage in purposeful conversations regarding professional development, development of learning communities and communities of practice."

Want to know how to build relationships and cultivate empathy and trust? Read about both here, as well as different types of listening to build empathy.

"Empowerment is defined as the “the process of gaining freedom and power to do what you want or to control what happens to you”. Empowerment can help you: Feel good and laugh more frequently Recharge your batteries and find a new lease of life Achieve those goals that you may currently think are way too far out of reach Overcome challenges and see tasks through to conclusion For those who want more out of life, to achieve more, do more and be more - this workshop aimed to provide participants with the tools they need to change their mind-set and breakthrough to the next level – tools that, perhaps, could be shared with their students to help them achieve more too! This workshop provided a brief immersion into the power of the mind, and participants learned that the resources we need to move forward positively in life are already within us. Through fun activity and lots of laughter participants opened the door to transformation, instilling courage to dream and participants left with an incredible experience of their power to accomplish amazing results."

Abstract: Background: The negative aftermath of acquired disability has been studied rigorously. The research on achievement and success after an acquired disability is still in its infancy, and more research is needed on the positive psychological outcomes that may arise as a result of surviving and dealing with trauma. Objective: This study aimed to provide an in-depth account of the experience of acquired disability, engagement in elite sport and Posttraumatic Growth in Paralympic athletes. Method: Three self-selected athletes (two females, one male) from Great Britain's 2012 Paralympic team were interviewed using semi-structured techniques. The interviews were recorded, and the data was transcribed. Data were analysed using Interpretative Phenomenological Analysis (IPA). Results: The study identified that for these athletes, sport was a fundamental route to experiencing posttraumatic growth (PTG). Sport was perceived to be a platform of recovery, camaraderie, achievements and the basis for a new identity as an athlete.Furthermore, the team was seen as a resource, creating a safe environment in which to learn new skills, share practical ideas and promote a sense of equality. Additionally, the role of the body in facilitating PTG was central to these individuals’ experiences. Considerations of these findings as well as suggestions for future research are discussed.

Feedback is crucial--but almost everyone, from new hires to C-suite executives, struggles with receiving it. The authors, who have spent 20 years working with managers on difficult conversations, outline six steps that can help you turn feedback into an important, and unthreatening, tool. Know your tendencies. Look for patterns in how you respond. (Do you defend yourself? Do you lash out?) Once you understand your standard operating procedure, you can make better choices about where to go from there. Separate the "what" from the "who." Your feelings about the messenger might be short-circuiting your ability to learn from the message. Sort toward coaching. Work to hear feedback as well-meant advice, not as an indictment. Unpack the feedback. Resist snap judgments; explore where suggestions are coming from and where they're going. Request and direct feedback. Don't wait for a formal review; ask for bite-size pieces of coaching. Experiment. Try following a piece of advice and seeing what happens. Criticism is never easy to take--but learning to pull value from it is essential to your development and success.