Jira

Your audience is human and we humans don’t always see what's right in front of us. According to research published by Time, 55% of people spend 15 seconds or less on a page. If your pages look like this, chances are high that people won’t absorb any of the information. An aesthetically pleasing Co...

Confluence is the collaborative content hub that integrates both tools and teams, but we know not all teamwork happens inside the (sometimes virtual) walls of a single organization. Teams partner with other companies to build integrations, work with agencies to bring marketing campaigns to life, and...

📣 We’re so excited to announce that the single-space guest beta is now available in all paid Confluence Cloud editions: Standard, Premium, and Enterprise. Take your team's productivity to the next level by making spaces collaboration hubs for both internal and external team members. We know your...

Hi Community, I'm Ethan, a product manager focused on improving the rich-text editor which supports Confluence Cloud, and the wider suite of products in Atlassian’s platform. I'm here to announce that indent and outdent buttons are now available on the Editor toolbar in Confluence Cloud. Indenting a...

Hi Atlassian Community, I’m Cindy, a Product Marketing Manager on the Confluence Cloud team, and I’m very excited to announce that 10 new templates are now live in Confluence! This adds to the growing gallery of 100+ templates that have been used over half a million times by teams around the world. ...

Hi everyone, we are very excited to share the release of a new Premium and Enterprise feature in Jira Service Management help center called Topics. Topics allow admins to simplify the way end-users navigate content in the help center. Admins can create topics and group request forms and knowledge ar...

Hello Community, Somewhere a year and a half back, I had posted how to get started with API on Jira, Confluence & Bitbucket. The article here explains how to start API Journey in Atlassian Universe -- Article Here Here are recent posts regarding APIs Bitbucket APIs Creating Token in your Atlassian...

We are very excited to announce the release of a new experience for configuring request types in Company Managed Projects. This experience will make it easier for you to create service catalogs that meet your needs. The new user interface is much easier to work with. You drag and drop fields from ...

In Jira, there are many reporting features to choose from to support your analytics needs. However, it’s no secret that there are limitations as to what project data you can pull and analyze. If you want to create a report outside of out-of-the-box Jira parameters, you might think the only option is...

"Business analysts will tell the story of what's happening in the business today." – said  Gwen Britton. But before any insights are gained and discussed, analysts need to get and process vast amounts of data. There are various sources and tools to boost analytics. Here we’ll explore how reports in ...

You can always count on Jira to help you streamline your work and processes. However, as your Jira instance grows, so will the number of issues you have to manage. Even if you’re a seasoned Jira user, navigating your issues or tickets effectively can be a challenge. Maintaining your streamlined work...

Hello Community,  Tim from the Confluence Cloud Product Management team here. I’m excited to introduce related pages, a new feature that uses smarts to help surface relevant Confluence pages. Have you ever gotten to the end of a Confluence page and thought “well, now what?” We’ve got you covered! Re...

Hi Confluence Community, Let’s talk about the fear of writing. For many, putting pen to paper is terrifying. Then having to share work with other people so that it can be critiqued or reviewed? CRINGE. If you’re like me, there's nothing worse than someone leaving feedback on a page before it’s ready...

Hi Community 👋, My name is Shalu Pandey, and I’m a product manager working on Confluence Ecosystem features for Confluence Cloud. I’m happy to share that the Excel Macro has gotten an upgrade, making it easier to view embedded Excel files in Confluence. We prioritized this work based on customer fe...

Hi Atlassian Community, I’m Jason, a manager on the Confluence Cloud Performance team. We know how incredibly frustrating it is when a product is slow 😵‍💫 . That’s why my team has been closely monitoring your performance related feedback and are happy to share we’ve made substantial improvements o...

You've probably created a table or two in Confluence, right? Confluence makes it really easy for you to pack a lot of great information into your tables. But if you're not careful, your tables can end up filling entire pages and it can become very hard for your team to find exactly what they're look...

Hello Community,  I’m Paulina Zeng, Product Designer working on Confluence Cloud Search. I’m excited to share a new search improvement with you all, one that's been heavily requested! Introducing breadcrumbs in advanced search results! Have you ever come across a list of search results with similar ...

Hi there, Community! From Presenter Mode, a Zoom-friendly way to show Confluence pages, to Team '22 highlights for remote teams, this is a roundup you don't want to miss. Read on for our latest features and resources. Presenter Mode is here 👩‍💻 What if you didn’t have to choose between a Conflue...

How many of us have spent hours setting up wiki spaces and pages, only to find out the structure and organization possibly create more work and less content creation? I know our team has been there. To help solve this, I’m sharing the live stream I did with K15t on this topic:   And today here I’m ...

Hello Community Members, have you been stuck in a situation where you have to make the progress report of your project when you have a party planned for the same day or a friend's birthday, or temple visit, or anything else. Do not worry more, Confluence is there for you!! Confluence facilitates us ...

Hi Confluence Community, Data is good but rows of data on a page can be overwhelming without a clear visual takeaway. Or if you do have a visual takeaway in the form of a static chart, there's the cumbersome process of creating it outside Confluence, taking a screenshot, inserting it into Confluence...

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Hi there, Community! We're bringing you double the fun 😎  with 27 new templates, a new way to smart link, an explosion of mobile updates, and more! Read on for the latest updates. Kickstart your work with 27 new templates 📑 No more Google searching “how to start a pitch deck” or “what’s needed i...

Basic search lets you find requests and issues across Jira Cloud without needing to know how to use JQL (advanced search).

Find out more about running a review, creating a post-incident review plan and template, and more PIR best practice tips in Jira Service Management.

Add, edit, and delete comments that are attached to an object.

Set up a knowledge base to share helpful articles in your Jira Service Management so customers can self-serve instead of raising a request.

When you add an approval to a workflow in Jira Service Management, you can choose an approver, and what happens when it is approved or declined.