The Future of Business Intelligence Part 2: Dismantling the Supply Chain and Planting the Forest.
A new era of Business Intelligence requires new ways of thinking about and delivering insights. Gone is the just-in-time churn of endless dashboards! Read on to see what takes its place.
outgrows its roots simply falls over. Wave 3 of business intelligence is about a balanced approach to insight generation and distribution. It is not focused on needless growth and does not derive its value from the sheer amount of charts created, but rather its veracity and total value added.
Circulatory: If sap flows in only one direction the data tree dies. Wave 3 must support bi-directional interaction with decision makers and downstream systems to create feedback loops to drive growth and change. This must be built into the DNA of the tool.
So what the heck does this actually mean? The biggest set of changes I see coming for Wave 3 is the backswing of the ‘centralization - distribution’ technology pendulum into a place of balance, where the BI tool is a self-service insight generation platform that easily feeds into other important data processes, instead of being a black-box end point for the data supply chain.
To support this the platform must grow beyond just presenting dashboards. It needs to have an open, headless metrics store to feed AI/ML and apps
Data quality is going to matter even more than it does today, because of how compelling ChatGPT’s answers sound to humans. If your data sucks, it will very confidently give you sucky responses.
There is going to be a major ‘trough of disillusionment’ with this tech when it gets widely implemented in BI and 3% of its answers
A lot of firms may have very poor training data that results in very poor performance and a very bad initial impression.
Rooted: Just as a data tree grows best in great soil, Wave 3 requires an accurate foundation of clearly defined, valuable metrics that can feed any upstream process - whether that’s traditional BI, AI/ML or analytic/operational apps. These metrics are the foundation of balanced self-service.