AI isn't useless. But is it worth it?
AI can be kind of useful, but I'm not sure that a "kind of useful" tool justifies the harm.
But there is a yawning gap between "AI tools can be handy for some things" and the kinds of stories AI companies are telling (and the media is uncritically reprinting). And when it comes to the massively harmful ways in which large language models (LLMs) are being developed and trained, the feeble argument that "well, they can sometimes be handy..." doesn't offer much of a justification
When I boil it down, I find my feelings about AI are actually pretty similar to my feelings about blockchains: they do a poor job of much of what people try to do with them, they can't do the things their creators claim they one day might, and many of the things they are well suited to do may not be altogether that beneficial. And while I do think that AI tools are more broadly useful than blockchains, they also come with similarly monstrous costs.
But what these companies and clients fail to recognize is that ChatGPT does not write, it generates text, and anyone who's spotted obviously LLM-generated content in the wild immediately knows the difference.
And the tendency for people to put too much trust into these toolsh is among their most serious problems: no amount of warning labels and disclaimers seem to be sufficient to stop people from trying to use them to provide legal advice or sell AI "therapy" services.
And the idea that we all should be striving to "replace artists" — or any kind of labor — is deeply concerning, and I think incredibly illustrative of the true desires of these companies: to increase corporate profits at any cost.
But I find one common thread among the things AI tools are particularly suited to doing: do we even want to be doing these things? If all you want out of a meeting is the AI-generated summary, maybe that meeting could've been an email. If you're using AI to write your emails, and your recipient is using AI to read them, could you maybe cut out the whole thing entirely? If mediocre, auto-generated reports are passing muster, is anyone actually reading them? Or is it just middle-management busywork?
There's a huge human cost as well. Artificial intelligence relies heavily upon "ghost labor": work that appears to be performed by a computer, but is actually delegated to often terribly underpaid contractors, working in horrible conditions, with few labor protections and no benefits.
Generative AI is being used to harass and sexually abuse. Other AI models are enabling increased surveillance in the workplace and for "security" purposes — where their well-known biases are worsening discrimination by police who are wooed by promises of "predictive policing". The list goes on.
I'm glad that I took the time to experiment with AI tools, both because I understand them better and because I have found them to be useful in my day-to-day life. But even as someone who has used them and found them helpful, it's remarkable to see the gap between what they can do and what their promoters promise they will someday be able to do. The benefits, though extant, seem to pale in comparison to the costs.