WACD Reading List

A permanent culture of remote or hybrid work has its pros and cons when it comes to this new concept of "office hours." We probably won't ever go back to a world where workers are truly free from Friday evening until Monday morning.

A recent study suggests that while more employees are comfortable discussing mental health in the workplace, the conversations they’re having aren’t always fruitful.

Because I had said yes to every assignment, in hopes that would help me move on to my next opportunity, I had become indispensable, and my manager wouldn’t let me go. Being indispensable had temporarily killed my career.

Have Your Cake and Eat It Too!—A Hybrid Model of Association Management

In December 2021, several months after this article was originally published, Governor Inslee and legislative leaders announced that changes will be made to the long-term care program and that the Employment Security Department will not be collecting long-term care premiums from employers at this time in order to provide the legislature time to make these changes.

...you might consider instead characterizing any no call, no show actions on the part of an employee as job abandonment.

When someone is told to stop whining, they are effectively being told to ignore their individual values. As a result, they may emotionally disengage, withholding potentially useful perspectives and insights which might be mined to improve service quantity, quality or responsiveness.

Compassion is the power tool for energizing leaders and teams.

75% of cross-functional teams are dysfunctional and they usually fail on at least three of five main targets: meeting a planned budget, staying on schedule, adhering to specifications, meeting customer expectations and maintaining alignment with the company's corporate goals.

It's not easy for leaders to acknowledge they've made a mistake. It's even harder for them to admit they are wrong. That's why many leaders adopt a "never apologize" mindset—they stick to their guns rather than admit they were wrong and cut their losses.

Being grateful, even for little things, can keep us going.

Everyone hates meetings.

Public organizations from villages, communities, counties, states and the federal level are all coming to a reckoning—a new frightening, unnerving and never-before-seen new normal...Employees from all sectors are demanding transparency, development, trusting environments, compassion and care.

Being authentic can enhance performance in high-stakes interactions, such as entrepreneurial pitches and job interviews.

Remote interviewing is here to stay, as the pandemic and its evolving offshoot, the Great Resignation, continue to reshape the modern workplace. Here are some tips for employers seeking to master the medium in order to identify top talent from a distance.

I believe belongingness is key for companies to help employees feel comfortable returning to work. Belongingness doesn't just refer to the feeling of 'fitting in', in fact, it's a very different concept. It ensures all unique voices across a business are contributing to overall growth by empowering them to speak up and feel supported by colleagues when they do so.

Triangulation occurs when two people who are involved in a conflict attempt to involve a third party.

Want your colleagues to see your Vegas vacation photos? Research by Lakshmi Ramarajan and colleagues offers reasons to think twice about connecting with people you manage on social media.

The time to prepare for change is not when it hits. It’s before it hits, and during times of relative calm. Reacting to change in the moment keeps you forever on the defensive, and the consequences can be severe.

Think all-remote meetings are difficult? Running an effective and productive meeting is going to be even harder in a hybrid office

In a similar sense, employee engagement is less at the lower tiers and increases as we move towards the top. So, if we identify and address employee needs, we can improve engagement and retention.

But when it comes to yes/no decisions, we found that group deliberation actually reduced the likelihood of making the correct choice. In other words, even when deliberation produces more accurate estimates, if the group then votes on the simple yes-or-no decisions related to those questions — i.e., Will this product launch on time?, Will we overrun our budget?, or Will this candidate meet our standards? — they are actually less likely to make the correct decision.