Adapting empathy maps for UX design
Empathy maps are a powerful tool for helping teams better understand users. But that doesn’t mean they cannot be improved.
Customer Journeys
10 most interesting examples of Customer Journey Maps - Uxeria Blog
In the previous text I described how to create a Customer Journey Map in few easy steps. Today I’d like to present some examples of inspiring maps which differ in …
The User’s Journey
Translate analytics into product paths with narrative structures. New excerpt from Donna Lichaw’s Th...
The expert guide to experience mapping
Losing track of your end-users' complex journeys? Chris Ridson is here to lead you through the key touchpoints of experience mapping.
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