18F: Digital service delivery | Improving inclusion, continuously: how we iterated on our bot to promote more inclusive and thoughtful language
In 2015, TTS created a Slack bot to help us use more inclusive language. Over time, we found this bot could use some improvements. So starting in 2019, we began conducting research and iterating on our bot to further our goal of a welcoming, inclusive culture.
How to produce communications that include, accurately portray, and are accessible to disabled people.
This guidance aims to help you to:
communicate using inclusive language and know which words to use and avoid when writing about disability
include disabled people in your communications and campaigns and make sure that they’re portrayed positively and realistically
make sure your communications are accessible
choose and use appropriate communication channels to reach disabled people
Create content for and about people in a way that is inclusive and respectful
This guidance will help you understand:
how to create content for different audiences
some of the things that can alienate the people you're creating content for
Whether your own or someone else’s writing, alex helps you find gender favouring, polarising, race related, religion inconsiderate, or other unequal phrasing.
Word list | Google developer documentation style guide | Google Developers
This document includes references to terms that Google considers disrespectful or offensive. The terms are listed here to provide usage guidance and alternative terms.
Guide: Inclusive Language and Vocabulary for Startups and Tech
Understanding the vocabulary of diversity & inclusion can feel like learning a new (but very worthwhile!) language. Here's our incomplete but growing guide.
Writing About People | Mailchimp Content Style Guide
Guidelines and resources for web writers and editors. Includes: voice and tone, grammar, web style, social media, email newsletters, blog posts, legal content, educational content, accessibility, translation, copyright, and more.
Guidelines for Writing About People With Disabilities
(Printer-friendly PDF version | 311 KB) (Large Print PDF version | 319 KB) (Spanish version) Words are powerful. The words you use and the way you portray individuals with disabilities matters.