Designing services for people who need help with numbers
Low numeracy affects half of adults in the UK. Many live with the limitations of not understanding numbers and the impact that has on everyday life.
Inclusive Content
18F: Digital service delivery | Improving inclusion, continuously: how we iterated on our bot to promote more inclusive and thoughtful language
In 2015, TTS created a Slack bot to help us use more inclusive language. Over time, we found this bot could use some improvements. So starting in 2019, we began conducting research and iterating on our bot to further our goal of a welcoming, inclusive culture.
Inclusive Naming Initiative
Inclusive communication
How to produce communications that include, accurately portray, and are accessible to disabled people.
This guidance aims to help you to:
communicate using inclusive language and know which words to use and avoid when writing about disability
include disabled people in your communications and campaigns and make sure that they’re portrayed positively and realistically
make sure your communications are accessible
choose and use appropriate communication channels to reach disabled people
Inclusive content - NHS digital service manual
Create content for and about people in a way that is inclusive and respectful
This guidance will help you understand:
how to create content for different audiences
some of the things that can alienate the people you're creating content for
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A modern dictionary about us. We define our words, but they don't define us.
Self-Defined seeks to provide more inclusive, holistic, and fluid definitions to reflect the diverse perspectives of the modern world.
Content Style Guide - The A11Y Project
A consistent writing style will help our content feel unified and aid in comprehension.
Ableism/Language
Thoughts on disability justice, neurodiversity, intersectional activism from Lydia Brown, queer, autistic, east asian activist, writer, public speaker
alex: Catch insensitive, inconsiderate writing
Whether your own or someone else’s writing, alex helps you find gender favouring, polarising, race related, religion inconsiderate, or other unequal phrasing.
Conscious Language + Design - Conscious Style Guide
For anyone curious or serious about conscious language. The latest observations, opinions, and style guides on conscious language—all in one place.
Bias-free communication - Microsoft Style Guide
Describes Microsoft's prioritization of inclusive language and communication being used in content and provides terms to use and avoid in all content.
Microsoft technology reaches every part of the globe, so it's critical that all our communications are inclusive and diverse.
Word list | Google developer documentation style guide | Google Developers
This document includes references to terms that Google considers disrespectful or offensive. The terms are listed here to provide usage guidance and alternative terms.
Guidance on Using Inclusive Language in Documentary Standards
Inclusive language | 18F Content Guide
How to plan, write, and manage content at 18F.
Guide: Inclusive Language and Vocabulary for Startups and Tech
Understanding the vocabulary of diversity & inclusion can feel like learning a new (but very worthwhile!) language. Here's our incomplete but growing guide.
Writing about people
A collaboratively developed, universal content style guide, based on usability evidence. Created by Content Design London.
Following these guidelines will help you create content that feels inclusive for more of your audience.
Writing About People | Mailchimp Content Style Guide
Guidelines and resources for web writers and editors. Includes: voice and tone, grammar, web style, social media, email newsletters, blog posts, legal content, educational content, accessibility, translation, copyright, and more.
Disability Language Style Guide
Guidelines for Writing About People With Disabilities
(Printer-friendly PDF version | 311 KB) (Large Print PDF version | 319 KB) (Spanish version) Words are powerful. The words you use and the way you portray individuals with disabilities matters.