How we accidentally invented Job Stories
The most powerful thing to understand when building a product is the motivation behind people’s actions. At Intercom we use Job Stories to discover them.
Job Stories
Replacing The User Story With The Job Story
Too many assumptions are dangerous
Job Stories: A Viable Alternative to User Stories
User stories have never been right for every team. Job stories are alternatives that focus less on the user's function and more on the story's job.
Content design techniques: User and job stories - Content Design
User stories A user story is a useful method to help you focus your content on what a user wants to achieve when they come to your site or web page. Thinking about the content in this way can also help you with the tone of your writing and creating page titles and summary paragraphs. […]
User Stories vs. Job Stories: What’s Right for You? • intent
Learn more about User Stories and Job Stories, and see which of them are better for your project's needs.
The difference between job stories and user stories
User stories and job stories are ways of capturing what a user wants to do. But, when to use which type of story? That's the question.
Jobs to be Done: A Case Study in the NHS
I have recently been working with Paul Hill on the first NHS Digital project to implement the Jobs To Be Done (JTBD) theory. This is…