What should you takeaway?
Skills and build capability are the priority. It's not enough (maybe was never enough) just to provide content for knowledge. Skills and changing behaviours for higher performance and enabling innovation is more important than ever- and evidencing outcomes to real business priorities. if you crack that code - you'll have much better funding as a learning team.
The focus of investment is moving to enabling a more democratised approach to creating learning. That is going to cause pain and miss-steps - but doing more with less or the same is the call of the day. And sometimes something is better than nothing.
AI is coming. It's all about the content at the moment, but it could be so much more, if we take a more learning-cycle view. If you haven't looked at PLASMA as a learning cycle model - please do! AI is going to change our world - but we have to shape the vision of what its brings. Don't sit back and wait for what comes. Demand better!
The learning experience is about to get much more 'modern'. That's to say more adaptive, immersive and scenario based. And in part that is being enabled by AI. Yes, we need to support people in the flow of work, but we also need to get them 'match fit' before they play - as part of our L&D Value Add.
Our learning systems still underwhelm our learners. There is something missing from LMS and LXP platforms which makes learning truly connecting, truly motivating, truly engaging and truly human. From what we've seen of what's coming, we still don't get that. So for all the new features the EXPERIENCE is still falling short. We need to rethink things and raise the bar. We all deserve better.
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