Leadership

Hint: I almost became one

Or how Paul Auster taught me to look at the world differently

In this guide, I walk through the different kinds of “bad”, and give you strategies you can use to rescue the situation — or exit…

Explore the qualities of a great design leader and get tips on becoming one. Transofrm your career and get leadership qualities today.

I have been spending a lot of time thinking about what it means to be a Design Leader in the context of today and the state of design in our world, our markets, and our lives. As a result of my ongoing job search, I began looking into how I might become a more effective leader and how one attempts t

If you are in an under-resourced UX team it might be time to redefine your role from implementor to educator.

Something went wrong somewhere. You didn’t manifest this in a single one of your daily pages. You’re tired of fixing, and just want to…

There is more than one account of Gen-Z candidates behaving rudely with their prospective employers, but why is this generation so…

There's a very specific reputation I want to have on a team: "Nat helps me solve my problems. Nat get things I care about done."

Management is an active sport. Hands off is bad, micro-management is worse. Here’s how to manage without over-managing.

Practical and aggressively self-tested advice on taking notes at work

Planning is a useful tool but it can become an excuse to delay execution. You don’t need a detailed plan, what you need is to get to work.

Some salient thoughts on running a design team

The hero's journey, and where things go wrong

Last week for international womans day I came across a video where this woman was talking about all the great woman leaders she’s been…

Zalando’s product design community shares insights embracing the introversion-extroversion spectrum to bring out the best in your team.

The rewards and challenges of designing UX for products with millions of users.

Across the board, we tend to measure performance by what happens when things are going well. Yet how people, organizations, companies, leaders, and other things do on their best day isn’t all that instructive. To find the truth, we need to look at what happens on the worst day.

Last week, I discovered the pyramid of Lencioni. Apparently I was late to the game because when I shared this discovery with some people, they already knew. Better late than never. When the student…

An 11-part series exploring the various aspects and intricacies of UX design for enterprise software.

A model of how “UX” works, and the critical forces that drive the team's product development.

Have you ever wondered how the world’s most successful product managers consistently deliver solutions that not only meet but exceed…

Be careful. Most “products” are, in fact, projects.

Trying to create a sense of urgency almost always backfires.

When I started my first in-house design leadership role, I proudly went to my boss and declared “the design team is accountable for…

Leadership styles make or break an organisation's culture. People admire leaders who are savvy, humble and smart. Diversity is a bonus, too.

What I learned from a year of fostering a virtual design community

How two different UX leadership styles use loyalty and dissent to supercharge their teams

What’s next for you as an individual design contributor? Are you aspiring to be a design lead? Or perhaps you’re simply interested in…