Leadership

There's a very specific reputation I want to have on a team: "Nat helps me solve my problems. Nat get things I care about done."

Management is an active sport. Hands off is bad, micro-management is worse. Here’s how to manage without over-managing.

Practical and aggressively self-tested advice on taking notes at work

Planning is a useful tool but it can become an excuse to delay execution. You don’t need a detailed plan, what you need is to get to work.

Some salient thoughts on running a design team

The hero's journey, and where things go wrong

Last week for international womans day I came across a video where this woman was talking about all the great woman leaders she’s been…

Zalando’s product design community shares insights embracing the introversion-extroversion spectrum to bring out the best in your team.

The rewards and challenges of designing UX for products with millions of users.

Across the board, we tend to measure performance by what happens when things are going well. Yet how people, organizations, companies, leaders, and other things do on their best day isn’t all that instructive. To find the truth, we need to look at what happens on the worst day.

Last week, I discovered the pyramid of Lencioni. Apparently I was late to the game because when I shared this discovery with some people, they already knew. Better late than never. When the student…

An 11-part series exploring the various aspects and intricacies of UX design for enterprise software.

A model of how “UX” works, and the critical forces that drive the team's product development.

Have you ever wondered how the world’s most successful product managers consistently deliver solutions that not only meet but exceed…

Be careful. Most “products” are, in fact, projects.

Trying to create a sense of urgency almost always backfires.

When I started my first in-house design leadership role, I proudly went to my boss and declared “the design team is accountable for…

Leadership styles make or break an organisation's culture. People admire leaders who are savvy, humble and smart. Diversity is a bonus, too.

What I learned from a year of fostering a virtual design community

How two different UX leadership styles use loyalty and dissent to supercharge their teams

What’s next for you as an individual design contributor? Are you aspiring to be a design lead? Or perhaps you’re simply interested in…

Famous for his Design role at Apple, Jony Ive stands as a product design luminary whose influence has left an indelible mark on the tech and innovation landscape.

Follow a step-by-step framework (downloadable template included) that will help you be systematic about scaling your in-house creative team.

Isaac Newton's third law states that "For every action, there is an equal and opposite reaction." This simple principle is stable in high schools.

A new study highlights three forces shaping the future of work, and what sets the best teams apart from the chaos.

Nine months after Shopify dramatically reduced its meeting count, we see what they’ve learned.

Building the bridge between Designers and Developers

The Secret Ingredient to Professional Bliss: Unveiling the Company Culture Mystery

I never wanted to be a manager, and after 8 years, I’ve gained insights I would have liked to know before diving into the role.