Visualize the user experience with user journey maps. Here are some helpful templates, real-world applications, and insights on the importance of mapping both successful and unsuccessful touchpoints. Part of [Smart Interface Design Patterns](https://smart-interface-design-patterns.com) by yours truly.
The SCAMPER method helps you generate ideas for new products and services by encouraging you to ask seven different types of questions, which will help you understand how you can innovate and improve