Join Maureen, former behavioral researcher turned UXR, and Josh, an accessibility lead at Veterans Affairs, for a deep dive into the common pitfalls of inclusive UX research from the projection bias of expert testers to the unequal distribution of power during analysis. They’ll share actionable guidance on how to further mature an inclusive research practice from purposeful sampling strategies to intersectional awareness and equitable hiring practices.

Learn about our process, trials and errors, and successes we’ve had in adapting the Wizard of Oz method for screen readers.

The technical challenges for minority languages can seem insurmountable; research & development is often market driven, and by definition, minority languages can’t promise large profits to Big Tech and so are overlooked. However, in this talk I will instead focus on some of the smaller steps that we as designers and technologists can take to make the web a more inclusive and welcoming place for our minority language users.