It was Aral Balkan that put in strongest words that we should avoid the term “Users” when developing free software. That the term “User” is indicative of the dependency relationship that Big Tech and surveillance capitalism has created between people and the technology they use. One that it not dissimilar of a “drug addict doing drugs” i.e. a user of drugs. The argument is that abstracting people as “Users” in a way de-humanizes them. The thought is that by trying to avoid the term we ar...

(Andrea Miquel) Bereits 2005 veröffentlichte das Institute of Electrical and Electronic Engineers (IEEE) eine Studie mit dem Titel „Why Software Fails“ („Warum Software scheitert“), die einige Fakten enthielt, die schockierender Weise auch heute noch aktuell sind. In jenem Jahr wurde geschätzt, dass weltweit eine Billion Dollar für IT-Projekte, einschließlich Hardware, Software und Dienstleistungen, ausgegeben […]

User-centered design (UCD) is an approach to design that grounds the process in information about the people who will use the product. UCD processes focus on users through the planning, design and development of a product. […]