Designing an intranet requires skills in UX design and research, service design, content strategy, IA, or working with stakeholders. This article compiles our resources to help anyone designing a new intranet or sprucing up an old one.

Planning user experience (UX) projects is a balancing act of getting the right amount of user input within the constraints of your project. The trick is to work out the best use of your time. How can you get the most UX goodness for your client’s budget? This article explains how to choose the right mix of tools for the task at hand. The planning phase is all about understanding what you have been asked to do and working out the best combination of activities that will give you the outcome you need, within the time, budgetary and resource constraints of the project.

Web magazine about user experience matters, providing insights and inspiration for the user experience community

Usability is ridiculously important to your website. It doesn't matter how cool your website looks or how amazing your content is if visitors can't quickly, easily, and enjoyably access and use it. Many of them will eventually just give up and look elsewhere. So how do you make your website as usable as possible? Well, you're in luck, because this article features 20 usability tips for your website. Technology will always change, thus changing the usability tips. So make sure you share your own tips and tricks with the rest of us.

The Encyclopedia of Human-Computer Interaction, 2nd Ed. Free textbooks written by more than 100 leading designers, bestselling authors, and Ivy League professor...