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E-Learning Edition 2023 - Enterprise Viewpoint
E-Learning Edition 2023 - Enterprise Viewpoint
Enterprise Viewpoint's February 2023 issue is focused on elearning. I contributed an article (From "Click Next" to "Choose Your Path": Elearning with Branching Scenarios. Also, check out the other contributions on a range of topics from Michael Allen, Tom Kuhlmann, Cammy Bean, Allison Rossett, Jean Marripodi, Richard Goring, and Charles Jennings.
·enterpriseviewpoint.com·
E-Learning Edition 2023 - Enterprise Viewpoint
LinkedIn
LinkedIn
"The Learners in the Learning" is Peter Nelson's summary and reflection after one of my recent webinars. He connects my points about focusing on what learners need to do to his own experiences with a great example about the value of observing actual learners.
Directly observing the behaviors of these folks gave me the insights I needed to tailor the solution. The same applies in a learning setting. Go watch that customer service agent <strong>IN PERSON </strong>and see for yourself what they are doing well, what they are not doing well, and what they might be totally missing.
·linkedin.com·
LinkedIn