Success Case Method | Better Evaluation
Overview of Brinkerhoff's Success Case Method for evaluating training programs. In this method, you gather stories from some of the most and least successful participants.
The Success Case Method deliberately looks at the most, and least, successful participants of a program. The purpose is not to examine the average performance - rather, by identifying and examining the extreme cases, it asks: 'When the program works, how well does it work? What is working, and what is not?'.