How to quickly find the cause of a performance problem
A great idea for digging into the reason for a performance problem. Instead of just asking "why," ask "what for." What drives behavior may not be a problem that can be fixed with training.
How to Conduct a Lightning-Fast Needs Assessment Clients Will Love
7 questions for needs assessment to help you figure out if you're addressing the actual problem and if that problem can be addressed with training or some other solution.
