Shifting Focus from Learning to Performance
Tom McDowall shares an overview of Thomas Gilbert's Behavior Engineering Model as a way to think beyond training and look at other interventions that support improved performance
BEM helps us shift our focus from learning to performance. Instead of just making sure people know stuff, we ensure they can actually do stuff.
BEM breaks down performance into six key factors. These are split into two categories: environmental supports and individual attributes or behavioural repertory. By looking at these factors, we can figure out what’s holding performance back and how to fix it.
