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Sakai Pilot Evaluation Final Report
Sakai Pilot Evaluation Final Report

UNC report on their pilot of Sakai as a replacement for Blackboard. Quote from a faculty member in the report: "Have heard many complaints about Blackboard being kludgy. Sakai is graceful."

The minimal support needed is a good sign of Sakai's overall usability: "First, of the more than 1,000 people using a completely new collaborative learning environment for almost a full year period, we had a total of 264 tickets—the vast majority of which (74%) were for requests to use the system (new sites and new user accounts)...In summary, from a support perspective, 54 substantive help requests on behalf of more than 1,000 pilot participants over a nearly one-year period was a very positive finding."

·unc.edu·
Sakai Pilot Evaluation Final Report
Online education horror stories worthy of Halloween: A short list of problems and solutions in online instruction
Online education horror stories worthy of Halloween: A short list of problems and solutions in online instruction

Horror stories from online education. The article is from 2001, but the information on volatile students and online conflict is still very relevant. Some of the characteristics of problem students discussed in this higher ed context would be just as applicable in corporate training.

"We have noticed that volatile students manifest clear symptoms: (a) a low frustration threshold, (b) a sense that they are victims of technology or other peoples' lack of understanding and (c) a tendency to overstate problems, overreact to them, and lash out."

·imrl.usu.edu·
Online education horror stories worthy of Halloween: A short list of problems and solutions in online instruction
eLearn: Best Practices - Discussion Management Tips for Online Educators
eLearn: Best Practices - Discussion Management Tips for Online Educators
Tips for online facilitators, especially relevant for those used to teaching in a physical classroom who are moving online. Good practical stuff here like saving some of your best stories to re-energize students when motivation is lagging late in the course and preparing discussion questions and replies in advance.
·elearnmag.acm.org·
eLearn: Best Practices - Discussion Management Tips for Online Educators
Meta-Analysis Shows Online Learning Better, Blended Even Better
Meta-Analysis Shows Online Learning Better, Blended Even Better

According to a meta-analysis by the US Department of Education, face-to-face courses are less effective than online and blended learning. They caution against viewing this as simply a matter of the medium though. It's the changes in what online and blended learning allow (like opportunities for collaboration) that are likely making the difference.

Direct link to PDF: http://www2.ed.gov/rschstat/eval/tech/evidence-based-practices/finalreport.pdf

The meta-analysis findings do not support simply putting an existing course online, but they do support redesigning instruction to incorporate additional learning opportunities online.
·brandon-hall.com·
Meta-Analysis Shows Online Learning Better, Blended Even Better
UWM online psych students outperform those in lecture hall class - JSOnline
UWM online psych students outperform those in lecture hall class - JSOnline
Comparison of online version of an introductory psych class to the traditional large lecture format. Not surprisingly, when students can work at their own pace and get individualized support, they do better than passive students in a lecture with several hundred other students. The most interesting part about these results to me is that traditionally disadvantaged students were most helped by learning online.
<p>Professor Diane Reddy has replaced the traditional lecture format with an online version of Psych 101. Students learn at their own pace but also have to obtain mastery, demonstrated by passing a quiz on each unit, before they can move on to the next.</p> <p>Along the way, students get help from teaching assistants who monitor their online activity, identifying weak spots and providing advice - even if the students don't seek it.</p> <p>Initial evidence says it works: In a study of 5,000 students over two years, U-Pace students performed 12% better on the same cumulative test than students who took traditional Psych 101 with the same textbook and course content, even though U-Pace students had lower average grades than those in the conventional course.</p> <p>The online model, the study found, was particularly successful for disadvantaged or underprepared students - low-income students, racial and ethnic minorities, and those with low grades or ACT scores. And students in general do better in the class, too, earning a higher percentage of As and Bs than students earn in traditional Psych 101.</p>
·jsonline.com·
UWM online psych students outperform those in lecture hall class - JSOnline
An absolutely riveting online course: Nine principles for excellence in web-based teaching
An absolutely riveting online course: Nine principles for excellence in web-based teaching
Not a whole lot new to me here, but a solid collection of principles to guide online facilitators. If you're looking for an introduction for facilitators or administrators who aren't familiar with online learning or don't really "get" why you can't just shovel face-to-face content into an LMS to have a great course, this would be a good way to help show what's required to go beyond the mediocrity typical of many online courses.
<h3>Principle 1: The online world is a medium unto itself. </h3> <p> The search for excellence begins with this principle: The online world is a medium unto itself (Carr-Chellman &amp; Duchastel, 2000; Ellis &amp; Hafner, 2003). It is not just another learning environment, like a separate classroom down the hall; it is a categorically different learning environment. There are vastly different dynamics in online versus on campus courses.</p>
Principle 2: In the online world content is a verb.
We are moving to a mode of learning that is less dependent on information acquisition and is more centered on a set of student tasks and assignments that make up the learning experiences that students will engage in, in order to meet the objectives of the course (Carr-Chellman &amp; Duchastel, 2000). In the online world, content is a verb.
Principle 5: Sense of community and social presence are essential to online excellence.
Establishing a sense of community often signals movement to a deeper learning experience (Benfield, 2001). It is through sustained communication that participants construct meaning (Garrison, et al., 2000) and come to a more complete understanding of the content. Indeed it is through such interaction and through attending to the processes of learning and teaching (as opposed to attending only to content) that a deeper rather than a surface approach to learning is encouraged (Ramsden, 2003). Without this connection to the instructor and the other students, the course is little more than a series of exercises to be completed.
Principle 7: A great web interface will not save a poor course; but a poor web interface will destroy a potentially great course.
Principle 8: Excellence comes from ongoing assessment and refinement.
·cjlt.ca·
An absolutely riveting online course: Nine principles for excellence in web-based teaching
Essential Elements in Designing Online Discussions to Promote Cognitive Presence — A Practical Experience | The Sloan Consortium
Essential Elements in Designing Online Discussions to Promote Cognitive Presence — A Practical Experience | The Sloan Consortium
JALN article on supporting cognitive presence through designing effective online discussions. The authors goal was to support meaningful interaction in the discussions rather than just playing an "assessment game" where students post the minimum required for grades. The found that discussions did promote cognitive presence and critical thinking. Registration required to read the full PDF article.
·sloan-c.org·
Essential Elements in Designing Online Discussions to Promote Cognitive Presence — A Practical Experience | The Sloan Consortium
Student Experiences Of Using Weblogs: An Exploratory Study | The Sloan Consortium
Student Experiences Of Using Weblogs: An Exploratory Study | The Sloan Consortium
JALN article summarizing student reactions to using blogs for learning. Some recurring themes in the survey responses were that blogs helped with learning by showing other viewpoints, providing space to organize and collect thoughts, and prompting thorough analysis of the content. Registration required to read the full PDF article.
·sloan-c.org·
Student Experiences Of Using Weblogs: An Exploratory Study | The Sloan Consortium
Facilitating Critical Thinking through Online Courses | The Sloan Consortium
Facilitating Critical Thinking through Online Courses | The Sloan Consortium

JALN article on 10 strategies to help students improve their critical thinking skills. Registration required to read the full PDF article.

"The following ten strategies are proposed: (1) ask questions that can be answered through information seeking, (2) expect students to describe the meanings of their required readings in their own words, (3) motivate students to use effort through grading criteria, (4) stimulate students to give examples of concepts or theories being studied, (5) provide case studies or other examples for application of class content, (6) prompt students to ask questions of each other and the instructor; (7) phrase questions so that additional independent research or reading is required, (8) promote student debates on controversial subjects within the discipline, (9) require students to use journaling, and (10) reinforce students’ use of critical thinking"

·sloan-c.org·
Facilitating Critical Thinking through Online Courses | The Sloan Consortium
Assessing the Online Learner by Jossey-Bass Online Teaching & Learning Series
Assessing the Online Learner by Jossey-Bass Online Teaching & Learning Series
15-minute podcast interview with Palloff and Pratt on assessing online learners and social presence. They talk about authentic assessment rather than closed-book quizzes, based on the assumption that students will cheat on tests and quizzes but responding to scenarios is a better measure of learning.
·onlineteachingandlearning.com·
Assessing the Online Learner by Jossey-Bass Online Teaching & Learning Series
Web-based Learning Design: Planning for Diversity
Web-based Learning Design: Planning for Diversity
2002 summary of research on how diversity affects online learning, focusing especially on Hispanics. Includes differences in communication due to culture, including differences between different Hispanic populations (i.e., Mexico isn't the same as Guatemala). Also notes that Hispanics are often on the wrong side of the digital divide and may have less prior experience with technology, therefore exhibiting fewer characteristics of the net generation.
·usdla.org·
Web-based Learning Design: Planning for Diversity
JALN: Does one size fit all? Exploring Asynchronous learning in a multicultural environment
JALN: Does one size fit all? Exploring Asynchronous learning in a multicultural environment
Small-scale study of cultural differences in an asynchronous learning environment, focusing on high and low context cultures. Includes a comparison of student perceptions of online learning based on their cultural background. High and low context learners both saw advantages to online learning, but their reasons differ.
Because computer mediated communications is language (specifically, written word) dependant, it is subject to the constraints of low/high context cultural patterns <a href="#morse46">[46]</a>. As indicated earlier, the role of language is to carry meaning, and interpretation is an integral part of culture. Language is one means of establishing context among participants of a particular culture group. In low context cultures, language must be specific and well defined, to provide the contextual definition in which to interpret the communication. On the other hand, in a high context culture language may be vague, lacking the specificity of the low context culture, as the environment within which communication takes place clarifies the specific meaning of language <a href="#morse36">[36,</a> <a href="#morse41">41]</a>. Thus language plays a key role in the communication process. A key issue determining the success of computer mediated communication is the encoding/decoding by which that communication is done. Given that computer-mediated communication is a textual (electronic) rather than a visual (face-to-face) medium, meaning must be carried by the language itself rather than relying on the environmental context as the means of communication and/or interpretation. Given this relationship, because the language of communication is English, low context communication is presumed, thus perhaps disadvantaging those whose cultural background relies on high context communication.
Interestingly, low context participants concentrate on the participation environment, while high context participants concentrate on their individual work/effort and/or skills in the discussion.
Noticeably however, the responses indicate that cultural background directly influences the priority of perceived benefits received and challenges posed from the same asynchronous communication network. The perceptions are based on learning patterns which are developed as part of a participants’ ethnic/cultural development, and are potentially challenged by participation in an asynchronous communication network, which of itself is implicitly culturally based. Further, high context participants in an asynchronously delivered seminar, while assured of higher quality participation through an offline ability to infer meaning through low context communications, are at least initially more likely to be disadvantaged by technology differences as well as the communications norms implicit in their cultural background.
·sloan-c.org·
JALN: Does one size fit all? Exploring Asynchronous learning in a multicultural environment
An Inclusive Approach to Online Learning Environments: Models and Resources (PDF)
An Inclusive Approach to Online Learning Environments: Models and Resources (PDF)
22-page article on designing for diversity in online learning. Examines how cultural differences can affect learning and shares culturally inclusive instructional design models. Table 1 on page 6 compares high-context and low-context learning (such as how formal student-teacher relationships are).
·eric.ed.gov·
An Inclusive Approach to Online Learning Environments: Models and Resources (PDF)
Designing for Diversity Within Online Learning Environments
Designing for Diversity Within Online Learning Environments

The author argues that constructivist learning environments where multiple perspectives are respected and there is no single "right "answer" are better for encouraging diversity. The ideas for instructional design for diversity are more theory-based than practice-based, but this has some interesting concepts.

"The major advantage of this learning model is that one of its key design goals is to encourage students to bring multiple perspectives to questions/cases/problems/issues and projects as part of their learning. This approach to learning views diversity as a strength to be exploited rather than a problem to be solved."

·ascilite.org.au·
Designing for Diversity Within Online Learning Environments
Learning in the Webiverse: How Do You Grade a Conversation?
Learning in the Webiverse: How Do You Grade a Conversation?
Principles for assessing online discussions and other conversations (blogs, chat, etc.) by coherence, awareness of audience, and diction. Writing for asynchronous discussion isn't the same as writing an essay, and the author argues that students who simply post essays to the discussion board should receive good grades.
·campustechnology.com·
Learning in the Webiverse: How Do You Grade a Conversation?
University of Houston Study: Hybrid Courses More Effective for Students
University of Houston Study: Hybrid Courses More Effective for Students
Research comparing traditional and hybrid methods of teaching a college course. Students in the hybrid course with access to materials online scored 10% higher in the course.
A technical report from a University of Houston <a target="_blank" href="http://grants.hhp.coe.uh.edu/%7Eclayne/HHPPage/main.html">Department of Health and Human Performance</a> researcher finds that students in a hybrid class that incorporated instructional technology with in-class lectures scored a letter grade higher on average than their counterparts who took the same class in a more traditional format.
·campustechnology.com·
University of Houston Study: Hybrid Courses More Effective for Students
Innovate: When the Medium Illustrates the Content: Exploiting the Unique Features of Online Communication
Innovate: When the Medium Illustrates the Content: Exploiting the Unique Features of Online Communication
Case study of a course developed with 7 principles of effective online course design (from Chickering & Gamson). Explains how each of the principles was demonstrated and includes student evaluations of the course. Students felt the course was effective in teaching critical thinking skills and promoting student interaction, with many students rating it higher than face-to-face courses.
<li>encourages contact between students and faculty,</li><li>develops reciprocity and cooperation among students,</li><li>encourages active learning,</li><li>gives prompt feedback,</li><li>emphasizes time on task,</li><li>communicates high expectations, and</li><li>respects diverse talents and ways of learning.</li>
Students perceived the course as having the most impact on their critical thinking skills, with 87% rating the course as extremely or very useful in developing these capabilities
Overall, 79% of respondents felt that this totally online course was extremely or very useful in fostering student interaction, a principle of effective teaching that students often fear will be lacking in their online courses (Bullen 1998; Ward 1998).
·innovateonline.info·
Innovate: When the Medium Illustrates the Content: Exploiting the Unique Features of Online Communication