In fact, Michael Moore, of the American Journal of Distance Education, wrote that interactivity between a learner and the content is “the defining characteristic of education. Without it there cannot be education, since it is the process of intellectually interacting with content that results in changes in the learner’s understanding, the learner’s perspective, or the cognitive structures of the learner’s mind .”

William Horton, a leading expert in the field of web-based instructional design, in his work titled Designing Web-Based Training. Horton writes, “Interactivity boosts learning. People learn faster and develop more positive attitudes when learning is interactive.”

As it turned out, this was one of the best courses, online or onsite, I have ever taught. Not only did I witness enormous engagement among almost all of the students, but the level of learning was much higher than in previous years.

The feedback from the students on the course was very positive, better than I had received for the onsite course in previous years. One of my favorite written student comments was, "… I don't know how this course could be taught as effectively in the classroom."

<strong>Most eLearning tools do not promote the creation of effective courses, do not promote web standards, and do not promote accessibility; they merely make cookie-cutter course development easier for technically inexperienced course developers.</strong>

I think, in this instance, the consideration of varied design approaches has been tied to the wrong variable (generational differences). The greater area of change and impact is found in the habits, activities, and needs of learners (not based on generations, but on how technology creates new opportunities for learning networks far beyond the narrow domain of classroom walls).

I'd like to see an instructional design process that attends to the complexity of emergent or unknown processes.