Learning CSI: Learning Needs Investigation | Learning Rebels
Approaching needs analysis as an "investigation" without assuming that a course is always the right solution
Flipping the conversation at ElNet Workplace Learning Congress | Explorations in learning
Tanya Lau's detailed explanation of her presentation on "Flipping the conversation" to performance and performance support rather than focusing only on formal training content. Includes notes on how she recorded and edited video on her smartphone for the presentation. She gives credit to my post on "Selling Storytelling" as part of the inspiration for her presentation because of how I scripted conversation around business objectives and measurement.
How to Conduct a Lightning-Fast Needs Assessment Clients Will Love
7 questions for needs assessment to help you figure out if you're addressing the actual problem and if that problem can be addressed with training or some other solution.
How to quickly find the cause of a performance problem
A great idea for digging into the reason for a performance problem. Instead of just asking "why," ask "what for." What drives behavior may not be a problem that can be fixed with training.