UNC report on their pilot of Sakai as a replacement for Blackboard. Quote from a faculty member in the report: "Have heard many complaints about Blackboard being kludgy. Sakai is graceful."
The minimal support needed is a good sign of Sakai's overall usability: "First, of the more than 1,000 people using a completely new collaborative learning environment for almost a full year period, we had a total of 264 tickets—the vast majority of which (74%) were for requests to use the system (new sites and new user accounts)...In summary, from a support perspective, 54 substantive help requests on behalf of more than 1,000 pilot participants over a nearly one-year period was a very positive finding."
Highlights of what one principal has learned from Visible learning: a synthesis of over 800 meta-analyses relating to achievement. Some of the ideas in education reform that we hear the most about (such as class size) maybe aren't as important or have as much impact as other strategies.