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How to Get People to Listen to You | The Harvard Business Review Guide
Being heard at work has less to do with volume than strategy. And in the workplace, it'll have a huge impact on whether you’re seen as competent, get credit for the work you do, and are able to get your job done. Here are a bunch of practical tips to improve your chances of being heard at work without having to yell.
For more, check out this HBR article: https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why
And here’s our video on how to be a better listener: https://youtu.be/aDMtx5ivKK0
00:00 You don’t have to shout!
00:44 First, you need to listen
01:17 Lay the groundwork
02:33 Pay attention to your words
03:22 Dealing with heated situations
05:30 Change the tenor of the conversation
06:55 Watch body language
08:55 Side note for managers
009:41 Conclusion
Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre
Video by Elie Honein
Design by Alex Belser, and Karen Player
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L.A. Clippers owner Steve Ballmer: The 60 Minutes Interview
Billionaire Steve Ballmer bought the LA Clippers in 2014 after a run as Microsoft's CEO. These days, he’s focusing his energy on the Intuit Dome — the Clippers’ new home — and on getting an NBA title.
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How United Airlines Is Trying To Compete With Delta
United Airlines has been flying for nearly a century and has grown to be one of the biggest airlines in the world. Its stock is the best-performing of the U.S. airlines so far this year. It wants to be the most profitable, too, a position that’s been held by Delta Air Lines for several years. CNBC explores how United is trying to win over customers to become the biggest and most profitable airline in the world.
Chapters:
2:23 Early Days
3:40 Challenges
8:13 Growth
13:32 The future
Produced, Shot and Edited by Erin Black
Supervising Producer Jeniece Pettitt
Animations Christina Locopo, Jason Reginato
Editorial Support Leslie Josephs
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How United Airlines Is Trying To Compete With Delta
12 Tips to Get More Done Using Microsoft Outlook
Here is a video on how to get more done in email using Microsoft Outlook.
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📽️ Video Chapters
00:00 Introduction
00:41 Archive Emails
03:30 Use Email Categories
06:43 Advanced Email Search
08:34 Schedule Email Scheduling Time
10:10 GTD Email Processing
11:43 Microsoft ToDo
14:25 Snooze Emails
16:19 Outlook Templates
19:20 Add Bookings Link to Signature
21:15 Outlook Rules
23:41 Copilot for Outlook
26:31 Final Thoughts
Stop Ignoring Your High Performers
Managers often make a costly mistake in leaving high performers to perform at their maximum capacity without support, choosing to instead devote their time and attention to underperformers. In doing so, though, these high performers are often left feeling overlooked and neglected. Contrary to popular belief, high performers need just as much attention as underperformers — just not in the same way. Rather than being disregarded for their productivity, high performers need recognition and appreciation, opportunities for growth and challenge, clear pathways for advancement, autonomy and trust, and a feeling of purpose and belonging in the organization.
Trees and land absorbed almost no CO2 last year. Is nature’s carbon sink failing?
It begins each day at nightfall. As the light disappears, billions of zooplankton, crustaceans and other marine organisms rise to the ocean surface to feed on microscopic algae, returning to the depths at sunrise.
The 4 Interview Red Flags Hiring Managers Say Concern Them Most
If you’re being called in for interviews but don’t get the job, it’s possible that something you’re doing is raising red flags, causing the interviewer to question your suitability for the position. A recent survey found that the most concerning red flags range from obvious mistakes like lying, to more subtle slip-ups that job seekers might not even be aware of. The most concerning behavior from job candidates — by a significant margin — is dishonesty, with 63% of hiring managers saying they view it as the biggest red flag. Hiring managers see rude language or behavior as a red flag in potential hires. Despite your technical skills being strong, hiring managers are often also judging your interpersonal skills and emotional intelligence. Criticizing or badmouthing previous employers is also a red flag with 62% of executives viewing badmouthing as a deal-breaker. Lastly, being unprepared can harm you in more ways than simply not knowing about the company’s background. For example, being inadequately prepared can cause some people to panic during interviews, leading them to overtalk and fill the silence with unnecessary details. Use these tips to support your interview preparation and have a better chance at getting an offer.
How to Work for a Boss Who Always Changes Their Mind
Working for a leader who always changes their mind is a maddening yet common experience. When the strategy is perpetually changing, it’s challenging to be enthusiastic about the strategy du jour. When rework is viewed as inevitable, high effort is difficult to justify. A leader who constantly changes their mind will often leave behind an emotional wake of resentment. While you can’t control your boss’s behavior, five strategies can help you decrease the number of unwelcome pivots.
50 New macOS Sequoia Features and Changes Worth Checking Out
Apple on September 16 released macOS Sequoia, the latest version of the company's Mac operating system. macOS Sequoia introduces interactive iPhone Mirroring, easier window tiling, a new Passwords app, and updated capabilities across the platform.
How to Rethink Your Career as an Empty Nester
When children leave the house for college or other opportunities, the sudden change and loss of predictability can be disruptive for working parents and their careers. It’s common for parents to feel grief when kids leave the house. Perhaps you’ve been caught unaware: you haven’t fully anticipated this time and season, and now your life looks like a blank canvas. How do you fill it? If you’re an empty nester (or will be soon), this article offers some questions for you to reflect on and strategies help you re-shape your life and find meaning — both personally and professionally — during this time.