Yes, you can measure software developer productivity (2023)
There is no denying that tracking, benchmarking, and measuring software developer productivity can be difficult. Here's how organizations can do it better.
Improving and Optimizing
Glasgow’s new digital strategy to focus on service delivery (2024)
Impact of Technology on Cities
What American Enterprises Can Learn From Europe's GDPR Mistakes (2024)
Security and Privacy
Generative AI in operations: Capturing the value
IT Chronicles: Technical Debt - Can Low Code Solve the Problem (2023)
Strategy Execution
Computers need to make a quantum leap before they can crack encrypted messages (2023)
Quantum Computing
Institute for Digital Transformation: What Does “Digital” Mean To Service Management? (2018)
Digital Strategy
SDxCentral: DevOps: It's About the People (2022)
SD TImes: DevOps feedback loop explained: Delayed feedback (2022)
ITSM.TOols - The Past and Future of IT Service Management
Service Management
ITSM.Tools: Don’t Let an ABC Earthquake Destroy Your Organization’s Digital Transformation (2021)
Transformation Leadership
ITSM.tools: Why Continual Improvement in ITSM is More Important Than You Think (2019)