ITSM Professor: Adapting ITIL V3 Processes to ITIL 4 – Practices for the REAL WORLD! (2019)#ITSM-Professor·itsmprofessor.net·Nov 12, 2019ITSM Professor: Adapting ITIL V3 Processes to ITIL 4 – Practices for the REAL WORLD! (2019)
