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Announcing iA Writer 7
Announcing iA Writer 7
New features in iA Writer that discern authorship between human and AI writing, and encourages making human changes to writing pasted from AI
With iA Writer 7 you can manually mark ChatGPT’s contributions as AI text. AI text is greyed out. This allows you to separate and control what you borrow and what you type. By splitting what you type and what you pasted, you can make sure that you speak your mind with your voice, rhythm and tone.
As a dialog partner AI makes you think more and write better. As ghost writer it takes over and you lose your voice. Yet, sometimes it helps to paste its replies and notes. And if you want to use that information, you rewrite it to make it our own. So far, in traditional apps we are not able to easily see what we wrote and what we pasted from AI. iA Writer lets you discern your words from what you borrowed as you write on top of it. As you type over the AI generated text you can see it becoming your own. We found that in most cases, and with the exception of some generic pronouns and common verbs like “to have” and “to be”, most texts profit from a full rewrite.
we believe that using AI for writing will likely become as common as using dishwashers, spellcheckers, and pocket calculators. The question is: How will it be used? Like spell checkers, dishwashers, chess computers and pocket calculators, writing with AI will be tied to varying rules in different settings.
We suggest using AI’s ability to replace thinking not for ourselves but for writing in dialogue. Don’t use it as a ghost writer. Because why should anyone bother to read what you didn’t write? Use it as a writing companion. It comes with a ChatUI, so ask it questions and let it ask you questions about what you write. Use it to think better, don’t become a vegetable.
·ia.net·
Announcing iA Writer 7
Feeling through emotional truths
Feeling through emotional truths

To gain insight into emotional truths, Kasra recommends feeling into strong emotions rather than overthinking them. Some techniques include sentence completion exercises, imagining emotions as characters to dialogue with, focusing on body sensations, and identifying underlying beliefs.

In general it's adopting a mindset of curiosity rather than doubt when exploring one's emotions.

Your emotions are a signaling mechanism. They are your subconscious mind’s toolkit for protecting you from dangers, improving your circumstances, and navigating an otherwise incomprehensibly complex world. Every emotion has some adaptive purpose: fear keeps you safe; anger enforces your boundaries; sadness slows you down; joy speeds you up.
The first step towards living better is to recognize that your subconscious mind is trying to tell you things you don’t yet know (primarily through your emotions, but also via other channels like your dreams). A lot of people struggle to realize even this basic fact; they think of emotions as a disruption: a distraction from, say, their career development, or an impediment to their capacity to “be rational.”
your emotions are worth heeding because they carry wisdom your conscious mind doesn’t have access to. And at that point you must embark on the second step—the much harder step—of figuring out what it is that your mind is trying to tell you.
an attitude of curiosity rather than doubt. Embodiment rather than intellect. You find the answer by allowing yourself to be playful, generative, and spontaneous; not by being methodical, intentional, and constricted. Sit back and feel your way to the answer
·bitsofwonder.substack.com·
Feeling through emotional truths
Interview with Leo Chang, Staff Designer at Darkroom Studios, on Visual Design
Interview with Leo Chang, Staff Designer at Darkroom Studios, on Visual Design
There are certain design principles you can apply to this like composition, hierarchy, color theory, and so on, but to the regular consumer, it’s the gestalt of all your design decisions that ultimately makes an emotional connection. We know emotion is so much of what drives purchasing behavior so the more nebulous goal of visual design is often pulling those levers in just the right ratio to elicit a desired connection to your product.
ven something as foundational as increasing white space in your design can instantly improve a customer’s perception of your brand’s worth when it’s done intentionally.
almost all clients agree that they need better look and feel in their digital experience, that they are looking to add some type of emotional signal that’s missing. But when it comes time to accept changes that address those problems, I’ve had several instances where clients are resistant to solutions that depart too significantly from what they’re already comfortable with. Usually that reservation is overcome when I correlate the visual changes to the ways in which the user experience is improved and the resulting impact on business performance. There will be also times when a client expresses to us that they’ve never been satisfied with their brand or website and they point to competitors that evoke certain emotional qualities that they are aspiring to capture. In those cases it’s quite rewarding to be able to translate those more nebulous feelings into concrete terminology that gives us specific visual principles to bring in or improve on.
·anthonyhobday.com·
Interview with Leo Chang, Staff Designer at Darkroom Studios, on Visual Design
The Signal and the Corrective
The Signal and the Corrective
A technical breakdown of 'narratives' and how they operate: narratives simplify issues by focusing on a main "signal" while ignoring other relevant "noise", and this affects discussions between those with opposing preferred signals. It goes into many examples across basically any kind of ideological or cultural divide.
narratives contradicting each other means that they simplify and generalize in different ways and assign goodness and badness to things in opposite directions. While that might look like contradiction it isn’t, because generalizations and value judgments aren’t strictly facts about the world. As a consequence, the more abstracted and value-laden narratives get the more they can contradict each other without any of them being “wrong”.
“The free market is extremely powerful and will work best as a rule, but there are a few outliers where it won’t, and some people will be hurt so we should have a social safety net to contain the bad side effects.” and “Capitalism is morally corrupt and rewards selfishness and greed. An economy run for the people by the people is a moral imperative, but planned economies don’t seem to work very well in practice so we need the market to fuel prosperity even if it is distasteful.” . . . have very different fundamental attitudes but may well come down quite close to each other in terms of supported policies. If you model them as having one “main signal” (basic attitude) paired with a corrective to account for how the basic attitude fails to match reality perfectly, then this kind of difference is understated when the conversation is about specific issues (because then signals plus correctives are compared and the correctives bring “opposite” people closer together) but overstated when the conversation is about general principles — because then it’s only about the signal.
I’ve said that when discussions get abstract and general people tend to go back to their main signals and ignore correctives, which makes participants seem further apart than they really are. The same thing happens when the communication bandwidth is low for some reason. When dealing with complex matters human communication tends not to be super efficient in the first place and if something makes subtlety extra hard — like a 140 character limit, only a few minutes to type during a bathroom break at work, little to no context or a noisy discourse environment — you’re going to fall back to simpler, more basic messages. Internal factors matter too. When you’re stressed, don’t have time to think, don’t know the person you’re talking to and don’t really care about them, when emotions are heated, when you feel attacked, when an audience is watching and you can’t look weak, or when you smell blood in the water, then you’re going to go simple, you’re going to go basic, you’re going to push in a direction rather than trying to hit a target. And whoever you’re talking to is going to do the same. You both fall back in different directions, exactly when you shouldn’t.
It makes sense to think of complex disagreements as not about single facts but about narratives made up of generalizations, abstractions and interpretations of many facts, most of which aren’t currently on the table. And the status of our favorite narratives matters to us, because they say what’s happening, who the heroes are and who the villains are, what’s matters and what doesn’t, who owes and who is owed. Most of us, when not in our very best moods, will make sure our most cherished narratives are safe before we let any others thrive.
Most people will accept that their main signals have correctives, but they will not accept that their main signals have no validity or legitimacy. It’s a lot easier to install a corrective in someone than it is to dislodge their main signal (and that might later lead to a more fundamental change of heart) — but to do that you must refrain from threatening the signal because that makes people defensive. And it’s not so hard. Listen and acknowledge that their view has greater than zero validity.
In an ideal world, any argumentation would start with laying out its own background assumptions, including stating if what it says should be taken as a corrective on top of its opposite or a complete rejection of it.
·everythingstudies.com·
The Signal and the Corrective
Taking an Internet Walk
Taking an Internet Walk
analogies between the internet and physical exploration—hyperlinks as portals which skip the freeways, handmade websites as subculture, reverse image search and direct site searches as alternative path systems
The first hyperlinks pointed within their own domain, like the doors separating the rooms in your home. However, with the world wide web, the doors became portals, and pioneers mapped out site directories to guide internet travelers to the frontier of development. Reject modern interstates and embody Tarzan, Jane, or the chimpanzee to swing from link to link, blue to purple.
if you like handmade websites, you should visit Gossips Web or Brutalist Websites. These are the digital equivalent to the jazz bar, punk record store, or other physical places where subcultures gather. There’s likely one made by a devotee whatever your interest, like cyberfeminism, tiny internet sites, cozy websites, niche museums, list of lists, LA sandwiches, and much more.
·syllabusproject.org·
Taking an Internet Walk
The role of religiosity on seeking help
The role of religiosity on seeking help
The Journal of Consumer Behaviour publishes theoretical and empirical research into consumer behaviour, advancing the fields of advertising and marketing research.
religiosity, whether manipulated (Study 2) and measured (Study 1 and Study 3), decreases individuals' tendency to seek help from other people or entities. We further propose that religiosity enhances individuals' sense of control, which makes them rely more on themselves and less likely to seek help when encountering difficulties. Three studies across different contexts (i.e., applying government aid, asking for help from other people, and requesting donations from a crowdfunding platform) support our thesis.
·onlinelibrary.wiley.com·
The role of religiosity on seeking help
Interpreting Twitter CEO Linda Yaccarino Based on Recent Events
Interpreting Twitter CEO Linda Yaccarino Based on Recent Events
On October 27, 2022, Elon Musk acquired Twitter. Last month, CEO Linda Yaccarino acknowledged her employer’s contributions in a blog post titled “One Year in, the Future of X Is Bright”: October 27 marks the one-year anniversary of this platform under new ownership and management. While the headline is optimistic, this opening sentence has the […]
·pxlnv.com·
Interpreting Twitter CEO Linda Yaccarino Based on Recent Events
Omegle's Rise and Fall - A Vision for Internet Connection
Omegle's Rise and Fall - A Vision for Internet Connection
Omegle founder Leif K-Brooks writes about his experience creating the random chat site Omegle and the challenges of moderating it, as well as his decision to shut it down due to sustained attacks.
As much as I wish circumstances were different, the stress and expense of this fight – coupled with the existing stress and expense of operating Omegle, and fighting its misuse – are simply too much. Operating Omegle is no longer sustainable, financially nor psychologically. Frankly, I don’t want to have a heart attack in my 30s. The battle for Omegle has been lost, but the war against the Internet rages on. Virtually every online communication service has been subject to the same kinds of attack as Omegle; and while some of them are much larger companies with much greater resources, they all have their breaking point somewhere. I worry that, unless the tide turns soon, the Internet I fell in love with may cease to exist, and in its place, we will have something closer to a souped-up version of TV – focused largely on passive consumption, with much less opportunity for active participation and genuine human connection.
I’ve done my best to weather the attacks, with the interests of Omegle’s users – and the broader principle – in mind. If something as simple as meeting random new people is forbidden, what’s next? That is far and away removed from anything that could be considered a reasonable compromise of the principle I outlined. Analogies are a limited tool, but a physical-world analogy might be shutting down Central Park because crime occurs there – or perhaps more provocatively, destroying the universe because it contains evil. A healthy, free society cannot endure when we are collectively afraid of each other to this extent.
In recent years, it seems like the whole world has become more ornery. Maybe that has something to do with the pandemic, or with political disagreements. Whatever the reason, people have become faster to attack, and slower to recognize each other’s shared humanity. One aspect of this has been a constant barrage of attacks on communication services, Omegle included, based on the behavior of a malicious subset of users. To an extent, it is reasonable to question the policies and practices of any place where crime has occurred. I have always welcomed constructive feedback; and indeed, Omegle implemented a number of improvements based on such feedback over the years. However, the recent attacks have felt anything but constructive. The only way to please these people is to stop offering the service. Sometimes they say so, explicitly and avowedly; other times, it can be inferred from their act of setting standards that are not humanly achievable. Either way, the net result is the same.
I didn’t really know what to expect when I launched Omegle. Would anyone even care about some Web site that an 18 year old kid made in his bedroom in his parents’ house in Vermont, with no marketing budget? But it became popular almost instantly after launch, and grew organically from there, reaching millions of daily users. I believe this had something to do with meeting new people being a basic human need, and with Omegle being among the best ways to fulfill that need. As the saying goes: “If you build a better mousetrap, the world will beat a path to your door.” Over the years, people have used Omegle to explore foreign cultures; to get advice about their lives from impartial third parties; and to help alleviate feelings of loneliness and isolation. I’ve even heard stories of soulmates meeting on Omegle, and getting married. Those are only some of the highlights. Unfortunately, there are also lowlights. Virtually every tool can be used for good or for evil, and that is especially true of communication tools, due to their innate flexibility. The telephone can be used to wish your grandmother “happy birthday”, but it can also be used to call in a bomb threat. There can be no honest accounting of Omegle without acknowledging that some people misused it, including to commit unspeakably heinous crimes.
As a young teenager, I couldn’t just waltz onto a college campus and tell a student: “Let’s debate moral philosophy!” I couldn’t walk up to a professor and say: “Tell me something interesting about microeconomics!” But online, I was able to meet those people, and have those conversations. I was also an avid Wikipedia editor; I contributed to open source software projects; and I often helped answer computer programming questions posed by people many years older than me. In short, the Internet opened the door to a much larger, more diverse, and more vibrant world than I would have otherwise been able to experience; and enabled me to be an active participant in, and contributor to, that world. All of this helped me to learn, and to grow into a more well-rounded person. Moreover, as a survivor of childhood rape, I was acutely aware that any time I interacted with someone in the physical world, I was risking my physical body. The Internet gave me a refuge from that fear. I was under no illusion that only good people used the Internet; but I knew that, if I said “no” to someone online, they couldn’t physically reach through the screen and hold a weapon to my head, or worse. I saw the miles of copper wires and fiber-optic cables between me and other people as a kind of shield – one that empowered me to be less isolated than my trauma and fear would have otherwise allowed.
·omegle.com·
Omegle's Rise and Fall - A Vision for Internet Connection
It's true. Your devices are listening to you - Hacker News
It's true. Your devices are listening to you - Hacker News
Perspectives on what this claim might actually mean in practice
To me it's pretty clearly the same targeted advertising available anywhere with the extra claim of using "voice data". It doesn't say what the voice data is or where it comes from. They could say that when people do google searches using Siri/OkGoogle/the microphone option on Google - it's information they would use in an anonymized way to target ads, or rather Google does on your behalf, and it's technically a derivative of voice data.
I'm skeptical this is what people might think it is. To be clear, I think most readers would interpret this as "your phone is surreptiously listening to you via your microphone." If that were true, then there would be telltale signs of resource draw. Handling rich audio data has practical costs, whether battery, CPU, network, memory, and/or disk; that data has to be stored, transmitted, and processed somehow. I've never seen analysis that shows that's happening. Not to mention this capability is beyond what audio capture APIs in Android and iOS offer, as far as I know.
·news.ycombinator.com·
It's true. Your devices are listening to you - Hacker News
The business value of design
The business value of design
How do the best performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts? The value of design comes from top management rigor, company-wide teamwork, rapid iteration, and relentless user-centricity.
The importance of user-centricity, demands a broad-based view of where design can make a difference. We live in a world where your smartphone can warn you to leave early for your next appointment because of traffic, and your house knows when you’ll be home and therefore when to turn on the heat. The boundaries between products and services are merging into integrated experiences.
Our research suggests that overcoming isolationist tendencies is extremely valuable. One of the strongest correlations we uncovered linked top financial performers and companies that said they could break down functional silos and integrate designers with other functions. This was particularly notable in consumer-packaged-goods (CPG) businesses, where respondents from companies that were top-quartile integrators reported compound annual growth rates some seven percentage points above those that were weakest in this respect.
·mckinsey.com·
The business value of design
Ideo breaks its silence on design thinking’s critics
Ideo breaks its silence on design thinking’s critics
criticisms of design thinking discussed in an interview with Fast Company Innovation Festival, Ideo partner and leader of its Cambridge, Massachusetts, office Michael Hendrix
By Katharine Schwab4 minute ReadOver the last year, Ideo’s philosophy of “design thinking“–a codified, six-step process to solve problems creatively–has come under fire. It’s been called bullshit, the opposite of inclusive design, and a failed experiment. It’s even been compared to syphilis.Ideo as an institution has rarely responded to critiques of design thinking or acknowledged its flaws. But at the Fast Company Innovation Festival, Ideo partner and leader of its Cambridge, Massachusetts, office Michael Hendrix had a frank conversation with Co.Design senior writer Mark Wilson about why design thinking has gotten so much flack.“I think it’s fair to critique design thinking, just as it’s fair to critique any other design strategy,” Hendrix says. “There’s of course many poor examples of design thinking, and there’s great examples. Just like there’s poor examples of industrial design and graphic design and different processes within organizations.”Part of the problem is that many people use the design thinking methodology in superficial ways. Hendrix calls it the “theater of innovation.” Companies know they need to be more creative and innovative, and because they’re looking for fast ways to achieve those goals, they cut corners.“We get a lot of the materials that look like innovation, or look like they make us more creative,” Hendrix says. “That could be anything from getting a bunch of Sharpie markers and Post-its and putting them in rooms for brainstorms, to having new dress codes, to programming play into the week. They all could be good tools to serve up creativity or innovation, they all could be methods of design thinking, but without some kind of history or strategy to tie them together, and track their progress, track their impact, they end up being a theatrical thing that people can point to and say, ‘oh we did that.'”
“If you make something rigid and formulaic, it could absolutely fail,” he says. “You want to rely on milestones in the creative process, but you don’t want it to be a reactive process that loses its soul.”
“There is a real need to build respect for one another and trust in the safety of sharing ideas so you can move forward,” Hendrix says. “Knowing when to bring judgments is important. Cultures that are highly judgy, that have hierarchy, that are rewarding the person who is the smartest person in the room, don’t do well with this kind of methodology.”
·fastcompany.com·
Ideo breaks its silence on design thinking’s critics
Why corporate America broke up with design
Why corporate America broke up with design
Design thinking alone doesn't determine market success, nor does it always transform business as expected.
There are a multitude of viable culprits behind this revenue drop. Robson himself pointed to the pandemic and tightened global budgets while arguing that “the widespread adoption of design thinking . . . has reduced demand for our services.” (Ideo was, in part, its own competition here since for years, it sold courses on design thinking.) It’s perhaps worth noting that, while design thinking was a buzzword from the ’90s to the early 2010s, it’s commonly met with all sorts of criticism today.
“People were like, ‘We did the process, why doesn’t our business transform?'” says Cliff Kuang, a UX designer and coauthor of User Friendly (and a former Fast Company editor). He points to PepsiCo, which in 2012 hired its first chief design officer and opened an in-house design studio. The investment has not yielded a string of blockbusters (and certainly no iPhone for soda). One widely promoted product, Drinkfinity, attempted to respond to diminishing soft-drink sales with K-Cup-style pods and a reusable water bottle. The design process was meticulous, with extensive prototyping and testing. But Drinkfinity had a short shelf life, discontinued within two years of its 2018 release.
“Design is rarely the thing that determines whether something succeeds in the market,” Kuang says. Take Amazon’s Kindle e-reader. “Jeff Bezos henpecked the original Kindle design to death. Because he didn’t believe in capacitive touch, he put a keyboard on it, and all this other stuff,” Kuang says. “Then the designer of the original Kindle walked and gave [the model] to Barnes & Noble.” Barnes & Noble released a product with a superior physical design, the Nook. But design was no match for distribution. According to the most recent data, Amazon owns approximately 80% of the e-book market share.
The rise of mobile computing has forced companies to create effortless user experiences—or risk getting left behind. When you hail an Uber or order toilet paper in a single click, you are reaping the benefits of carefully considered design. A 2018 McKinsey study found that companies with the strongest commitment to design and the best execution of design principles had revenue that was 32 percentage points higher—and shareholder returns that were 56 percentage points higher—than other companies.
·fastcompany.com·
Why corporate America broke up with design
on being ready
on being ready
is there really such a thing?
As the “am I ready?” question continues to ricochet off myself and others, I’m finally viewing it for what it is: a clever, creative way to procrastinate self-actualization. If you’re asking yourself whether you’re ready, or finding reasons why you aren’t, it’s a sign you have let the gap grow too wide between idea and action. Your mind is probably convincing you that there is some existential reason for that buffer, when in reality, you’re just scared to do a new thing wrong or to look weird doing it. That’s okay. Now that you’ve noticed your inaction, you can act. You are as ready as you’ll ever be, because ready-ness is not measured by thinking, it’s measured by starting.
If you keep waiting for permission from some external source long after anyone is responsible for giving it to you, your ideas and ambitions will whither while you become bitter that no one is letting you do what you wanted to do. But in the end: it’s your responsibility to give yourself permission. This doesn’t need to be daunting. It can be the most liberating epiphany of all to realize that you can start now.
are you ready? to be in the relationship? to start the business? to say i love you to your partner? to forgive the person you resent? to have the hard conversation? to tell the truth? to publish the piece? to admit you were wrong? to create the life you imagine? to do what scares you?
what I’ve leapt at before I felt ready has consistently lead to the most expansive journeys of my life. Pursuing jobs I was too young for. Applying for scholarships that seemed impossible to get. Reaching out to people that I had no business knowing.
The whole notion of needing to be ready is highly corrosive to action. Because how can we really measure ready-ness? What if the only measure of “being ready” is just… starting? Trying? Doing the thing. What if ready is something you prove to yourself you are while you’re making the attempt, instead of trying to prove it before you start? What if being ready is not something you can cognitively analyze, but something that can be only demonstrated through action.
The reframe I am now internalizing is that ready is a felt state you can consciously bring yourself to.
You can imagine what the version of you that is ready would feel like and fill yourself up with those feelings. Or to make it even simpler: you can just start. If it doesn’t work, you can ask why, integrate your learnings, and try a different way. Or move on. Or whatever. But action—action!—is the path to ready-ness, not more thinking.
limiting beliefs. Poor attempts at protecting me from some imagined danger. Blocks created by my mind, designed to keep my ideas inside me and keep my creativity away from the world—away from reaching you. I’m now weeding out this ready-ness block and seeding the belief that the ability to imagine is the only sign of ready-ness you need.
You can go back later to refine what you’ve done. But by then, you’re already in the act. You’ve done it instead of remaining stuck in thought. So, the next time you find yourself wondering if you’re ready: don’t. Instead: start. We become ready by trying, not by thinking. Because ready-ness is a question of boldness, and as Bradbury so eloquently reminds us: intellect doesn’t help you very much there.
·mindmine.substack.com·
on being ready
Shitposting as public pedagogy
Shitposting as public pedagogy
In response to the growing ubiquity of social media, critical media literacy scholars have increasingly called for the examination of online practices and their embedded pedagogies and curricula. I...
through the lens of critical media literacy, I argue that shitposting exists as an online pedagogical technology that can potentially reorient the network of relationships within social media spheres and expand the possible range of identities for those involved. To illustrate this argument, I conclude with a close reading of posts from two Twitter accounts: dril, an anonymous user who has managed to inform political discourse through his shitposts, and the corporate account for the Sunny Delight Beverage Corporation. I describe how tweets from these accounts engage shitposts in divergent ways. In doing so, I contend that these tweets reveal shitposting’s potential for contributing to the democratic aims of critical media literacy education, but the appropriation of that practice by large corporations and individuals imbued with political power jeopardize that already fraught potential.
Beyond the narrow framing of previous literature that only considers the use of shitposting for social exclusion or as fascist propaganda, I argue for an encompassing approach to this discursive tool that embodies a polysemic and open-ended cultural politic.
The analysis presented here shows that the circumstances under which shitposts circulate hold significant information when trying to understand the potential of these texts within a critical pedagogy. Expanding this assertion to consider other discursive technologies, it follows that both public pedagogy and critical media literacy research must continue to examine not only media itself but how pieces of media circulate, considering both who (or what) this media circulates between and where in that circulation people can begin to challenge the digital milieu.
I contend that positioning shitposting as a uniform tool in terms of its politics within previous scholarship misrepresents the practice. Instead, shitposting can serve a multitude of pedagogical ends depending on how individuals and groups use shitposts.
shitposting represents one tool within this broader, holistic understanding of public pedagogy, albeit one that often manifests unintentionally. By producing turbulence within social media, shitposting can contribute to the public pedagogies of social media that mirror the goals of critical media literacy education. However, a deployment or engagement with public pedagogy does not guarantee a critically oriented outcome.
·tandfonline.com·
Shitposting as public pedagogy
Divine Discontent, Disruption’s Antidote
Divine Discontent, Disruption’s Antidote
Apple has long defeated disruption by focusing on the user experience; Jeff Bezos and Amazon, though, show that user expectations for their experience are ever-changing.
in their efforts to provide better products than their competitors and earn higher prices and margins, suppliers often “overshoot” their market: They give customers more than they need or ultimately are willing to pay for. And more importantly, it means that disruptive technologies that may underperform today, relative to what users in the market demand, may be fully performance-competitive in that same market tomorrow. This was the basis for insisting that the iPhone must have a low-price model: surely Apple would soon run out of new technology to justify the prices it charged for high-end iPhones, and consumers would start buying much cheaper Android phones instead! In fact, as I discussed in after January’s earnings results, the company has gone in the other direction: more devices per customer, higher prices per device, and an increased focus on ongoing revenue from those same customers.
Apple seems to have mostly saturated the high end, slowly adding switchers even as existing iPhone users hold on to their phones longer; what is not happening, though, is what disruption predicts: Apple isn’t losing customers to low-cost competitors for having “overshot” and overpriced its phones. It seems my thesis was right: a superior experience can never be too good — or perhaps I didn’t go far enough.
Jeff Bezos has been writing an annual letter to shareholders since 1997, and he attaches that original letter to one he pens every year. It included this section entitled Obsess Over Customers: From the beginning, our focus has been on offering our customers compelling value. We realized that the Web was, and still is, the World Wide Wait. Therefore, we set out to offer customers something they simply could not get any other way, and began serving them with books. We brought them much more selection than was possible in a physical store (our store would now occupy 6 football fields), and presented it in a useful, easy-to-search, and easy-to-browse format in a store open 365 days a year, 24 hours a day. We maintained a dogged focus on improving the shopping experience, and in 1997 substantially enhanced our store. We now offer customers gift certificates, 1-Click shopping, and vastly more reviews, content, browsing options, and recommendation features. We dramatically lowered prices, further increasing customer value. Word of mouth remains the most powerful customer acquisition tool we have, and we are grateful for the trust our customers have placed in us. Repeat purchases and word of mouth have combined to make Amazon.com the market leader in online bookselling.
This year, after highlighting just how much customers love Amazon (answer: a lot), Bezos wrote: One thing I love about customers is that they are divinely discontent. Their expectations are never static — they go up. It’s human nature. We didn’t ascend from our hunter-gatherer days by being satisfied. People have a voracious appetite for a better way, and yesterday’s ‘wow’ quickly becomes today’s ‘ordinary’. I see that cycle of improvement happening at a faster rate than ever before. It may be because customers have such easy access to more information than ever before — in only a few seconds and with a couple taps on their phones, customers can read reviews, compare prices from multiple retailers, see whether something’s in stock, find out how fast it will ship or be available for pick-up, and more. These examples are from retail, but I sense that the same customer empowerment phenomenon is happening broadly across everything we do at Amazon and most other industries as well. You cannot rest on your laurels in this world. Customers won’t have it.
when it comes to Internet-based services, this customer focus does not come at the expense of a focus on infrastructure or distribution or suppliers: while those were the means to customers in the analog world, in the online world controlling the customer relationship gives a company power over its suppliers, the capital to build out infrastructure, and control over distribution. Bezos is not so much choosing to prioritize customers insomuch as he has unlocked the key to controlling value chains in an era of aggregation.
consumer expectations are not static: they are, as Bezos’ memorably states, “divinely discontent”. What is amazing today is table stakes tomorrow, and, perhaps surprisingly, that makes for a tremendous business opportunity: if your company is predicated on delivering the best possible experience for consumers, then your company will never achieve its goal.
In the case of Amazon, that this unattainable and ever-changing objective is embedded in the company’s culture is, in conjunction with the company’s demonstrated ability to spin up new businesses on the profits of established ones, a sort of perpetual motion machine
Owning the customer relationship by means of delivering a superior experience is how these companies became dominant, and, when they fall, it will be because consumers deserted them, either because the companies lost control of the user experience (a danger for Facebook and Google), or because a paradigm shift made new experiences matter more (a danger for Google and Apple).
·stratechery.com·
Divine Discontent, Disruption’s Antidote
Report: Apple Developing Custom Batteries for Launch in 2025
Report: Apple Developing Custom Batteries for Launch in 2025
Apple is developing custom batteries with significantly improved performance that it aims to bring to its devices starting in 2025, ETNews reports. ...
The company is considering the use of carbon nanotubes to improve the conductivity of battery materials, delivering better performance from lesser-used battery materials. Apple is also looking to increase its battery's silicon content, replacing graphite to increase capacity, and shorten charging and discharging times. The result is expected to be an innovative battery type that has not yet been commercialized. A source familiar with Apple's plans suggested to ETNews that the Vision Pro headset has dramatically increased the company's need for high-performance batteries. The headset features just two hours of battery life. Other devices such as the Apple Watch and iPad have been left with the same "all-day" battery life since their introduction. Apple's custom battery project was reportedly co-developed with the company's electric vehicle project, but the mobile applications are now the main target for the technology. It is expected to begin being added to Apple devices starting in 2025.
·macrumors.com·
Report: Apple Developing Custom Batteries for Launch in 2025
How OpenAI is building a path toward AI agents
How OpenAI is building a path toward AI agents
Building a GPT-based copy editor showcases their promise — but the risks ahead are real
Many of the most pressing concerns around AI safety will come with these features, whenever they arrive. The fear is that when you tell AI systems to do things on your behalf, they might accomplish them via harmful means. This is the fear embedded in the famous paperclip problem, and while that remains an outlandish worst-case scenario, other potential harms are much more plausible.Once you start enabling agents like the ones OpenAI pointed toward today, you start building the path toward sophisticated algorithms manipulating the stock market; highly personalized and effective phishing attacks; discrimination and privacy violations based on automations connected to facial recognition; and all the unintended (and currently unimaginable) consequences of infinite AIs colliding on the internet.
That same Copy Editor I described above might be able in the future to automate the creation of a series of blogs, publish original columns on them every day, and promote them on social networks via an established daily budget, all working toward the overall goal of undermining support for Ukraine.
Which actions is OpenAI comfortable letting GPT-4 take on the internet today, and which does the company not want to touch?  Altman’s answer is that, at least for now, the company wants to keep it simple. Clear, direct actions are OK; anything that involves high-level planning isn’t.
For most of his keynote address, Altman avoided making lofty promises about the future of AI, instead focusing on the day-to-day utility of the updates that his company was announcing. In the final minutes of his talk, though, he outlined a loftier vision.“We believe that AI will be about individual empowerment and agency at a scale we've never seen before,” Altman said, “And that will elevate humanity to a scale that we've never seen before, either. We'll be able to do more, to create more, and to have more. As intelligence is integrated everywhere, we will all have superpowers on demand.”
·platformer.news·
How OpenAI is building a path toward AI agents
Instrumental convergence - Wikipedia
Instrumental convergence - Wikipedia
Instrumental convergence is the hypothetical tendency for most sufficiently intelligent beings to pursue similar sub-goals, even if their ultimate goals are quite different. Agents may pursue instrumental goals without ceasing, provided that their ultimate goals may never be fully satisfied.
·en.wikipedia.org·
Instrumental convergence - Wikipedia
the internet is one big video game
the internet is one big video game
This post was originally published to my email list. See the full list in my tiny internets newsletter section, and subscribe to get updates :) I like newsletters that feel more like dispatches than editorialized posts.
New real-time syncing libraries like Partykit (and my inspired creation playhtml) are making it incredibly easy to make websites multiplayer, which many games incorporate as the default. This prediction is wise in a lot of ways in terms of interaction, narrative, tutorial, and multiplayer design, and more and more people desire a liveness and tactility in websites that we take for granted in video games.
Websites are the future of video games. They are the “end game” of video games. They are spaces where the end players (the website visitors) have the agency to freely interact with others, and not towards any predetermined object, but purely for themselves, discovering who they are in each new environment and finding new ways of relating to one another.
Tokimeki Memorial gives the impression where your agency comes into conflict with several others’, each with their own desires and personalities. At the end of this season, he concludes that more video games should ditch combat mechanics and instead focus on how your choice of actions question and ultimately shape who you are and what you care about.
As I watch Tim talk about all this, I think about how websites feel like multiplayer video games, all of which are part of the broader “internet” universe. One in which the “creatures” are the cursors of other, real people. And where we can’t fight each other at all, only talk to one another.
Somewhere in the push to make the internet the infrastructure of a global capitalist economy, we lost this perspective on what the internet is. If I asked people to define what websites are to them, they might talk about the capabilities they provide: “the world’s information at your fingertips,” “AI that does whatever you ask of it,” “a platform for selling products.” Or as design artifacts: they provide the basis of interactive, creative pieces of art, media, and writing. But if we distill a website down to its base components, it is a space that allows people to talk to each other. In the era when the internet was new and before we had predetermined what it was “for,” everyday internet pioneers found ways to talk to one another by making websites for each other. The conversations spanned webs of personal websites, revealing intimate detail in exchange for intimate detail. They bartered histories for kinship, stories for solidarity, identities for community.
The websites of our modern-day internet experience reflect quite a different perspective on what websites should be “for.” Websites are often the expression of a corporate unit, optimized for flow, retention, or the latest trendy design aesthetic. We focus on animation design and gradient layering rather than the interactions that govern how we relate to one another.
How do we make websites feel more like embodied objects? What does a website that can become well-worn or passed down feel like? How does a website become a living gathering space, one that evolves with the activity of its participants? How can a website enable showing care to each other? How can it facilitate solidarity between people?
As video games have shifted towards hyper-optimization, the internet has gone a similar direction. Friction has been systematically eliminated and sophisticated automated experimentation infrastructure enables optimization of key metrics at a microscopic level of detail. In return, we’ve come to view websites and the broader internet more and more as a purely utilitarian medium. Even social media, which at some point was positioned as something for self-expression and community-making has become almost entirely a space for influence climbing.
We need more websites that gently guide us to trust our own choices and intuitions, that chide us when we try to do it all and work ourselves to the bone, that nudge us to find beauty in unexpected places, to find the poetry in the lazy.
·spencers.cafe·
the internet is one big video game
Death Becomes Her - Grace, Denial, and Why ‘The Others’ Lives on as One of Film’s Best Ghost Stories
Death Becomes Her - Grace, Denial, and Why ‘The Others’ Lives on as One of Film’s Best Ghost Stories
Alejandro Amenábar’s 2001 classic endures because of how directly it confronts the dark secret that holds the entire genre of ghost stories together.
Bridging the gap between James’ “The Turn of the Screw” and Flanagan’s “The Haunting of Bly Manor,” Alejandro Amenábar’s “The Others” remains one the greatest and most instructive movies of its kind because it shows that denial is the real ectoplasm that binds ghost stories together, and love just the most satisfying conduit through which it might be made flesh.
The great project of someone’s life might be the pursuit of a sustainable balance between doubt and conviction, or fear and security; most people will construct and/or cling to whatever answers might spare them from the mortal horror of being hounded by certain questions. To that end, it’s no coincidence that many of the most unsettling ghost stories ever told revolve around characters who refuse to accept that they’re in one to begin with, as no other genre is so fundamentally dependent upon the power of denial. Likewise, no other genre is so determined to erode it.
·indiewire.com·
Death Becomes Her - Grace, Denial, and Why ‘The Others’ Lives on as One of Film’s Best Ghost Stories
What happened to blogging for the hell of it?
What happened to blogging for the hell of it?
It's just a bit depressing to see how much it's all become a numbers game, whether those numbers are dollars in your pocket or followers on your Instagram. I'm probably saying nothing new to anybody who's been on the blogging scene for some time, but as a newcomer who's just here to write creatively and have fun, it was a stark reminder of how corporate the web has become. Why is that the end goal of blogging? Of writing? Just to make money and grow our followers? To increase our traffic so we can expose our visitors to 300 repetitive ads that take up their entire phone screen? To "convert" our readers into our customers, because them reading and enjoying what we have to say simply isn't enough? Personally, I want nothing to do with it. I'm sick of everything having to be a hustle now, even something personal like sharing our ramblings with strangers on the internet. I have little else to say other than that I hate how capitalism ruins everything fun it touches. I'll continue to write about things that make me feel passionate, not how to make money or gain followers.
·whiona.weblog.lol·
What happened to blogging for the hell of it?
Introduction to Diffusion Models for Machine Learning
Introduction to Diffusion Models for Machine Learning
The meteoric rise of Diffusion Models is one of the biggest developments in Machine Learning in the past several years. Learn everything you need to know about Diffusion Models in this easy-to-follow guide.
Fundamentally, Diffusion Models work by destroying training data through the successive addition of Gaussian noise, and then learning to recover the data by reversing this noising process. After training, we can use the Diffusion Model to generate data by simply passing randomly sampled noise through the learned denoising process.
·assemblyai.com·
Introduction to Diffusion Models for Machine Learning