Even in her de facto role as a chief advertising officer, Musk’s incessant posting, impulsive decision making and obsession with X and other platforms becoming too “woke” posed huge obstacles for Yaccarino.

In 2023, the non-profit watchdog Center for Countering Digital Hate published a report on the prevalence of hate speech, both antisemitic and otherwise, on X as well as the lack of moderation. The company’s response was to sue the organization; the suit was ultimately dismissed. Similarly, the non-profit Media Matters for America highlighted the appearance of pro-Nazi tweets alongside branded advertisements in a report that preceded a mass advertiser exodus from the social network. X sued Media Matters.

One of Yaccarino’s moves toward making the platform into what she described as a “global town square” was reaching out to the former CNN host Don Lemon to start a show on X, much as the former Fox News host Tucker Carlson had agreed to put his content on site. Lemon’s first interview for the platform was with Musk, in what was intended to be a showcase of how X was shifting and bringing in big-name creators. The plan backfired after Lemon’s interview with Musk grew heated over questions about the billionaire’s drug use, which was quickly followed by Musk telling Lemon’s agent that his contract was canceled. Future shows with big-name creators never materialized.

In the ensuing two years, rather than become a destination for mainstream talent, a streaming powerhouse or the “everything app” that Yaccarino promoted, X has largely become a megaphone for Musk to air his grievances, boost and then feud with Trump, and promote his companies.

Musk had recently posted that he would be reconfiguring xAI’s chatbot, Grok, because he did not agree with the responses it was generating. On Tuesday, users noticed that the chatbot had begun to reply to queries with blatantly antisemitic posts praising Nazi ideology. A flood of users began posting more screenshots of Grok posting rape fantasies, identifying itself as “MechaHitler” and promoting conspiracies before the company removed the posts.

After more than two years of Yaccarino running damage control for her boss and the platform’s myriad issues, Musk issued only a brief statement acknowledging she was stepping down. “Thank you for your contributions,” Musk responded to Yaccarino’s post announcing her resignation. Minutes later, he began sending replies to other posts about SpaceX, artificial intelligence and how his chatbot became a Nazi.

"DOGE is not a serious exercise," said Jessica Riedl, a fellow at the Manhattan Institute, a fiscally conservative think tank that supports streamlining government. She estimates DOGE has only saved $5 billion to date, and believes it will end up costing more than it saves. The examples - previously unreported - span 14 government agencies and were described in Reuters interviews with three dozen federal workers, union representatives and governance experts.

At the Social Security Administration, in a four-day period in the first week of March, computer systems crashed 10 times. Because a quarter of the agency's IT staff have quit or been fired, it's taking longer to get the systems online again, disrupting the processing of claims, one IT worker told Reuters. Few dispute the SSA's computer systems are old, often crash and need updating. Musk told Baier the agency's computer systems are "failing", and "we're fixing it."

Since its founding on Trump's first day in the White House, DOGE has largely shut down the U.S. Agency for International Development, which provides aid to the world's needy, canceling more than 80 percent of its humanitarian programs. Almost all of the agency's employees will be fired by September, all of its overseas offices shut, with some functions absorbed into the State Department. At home, the government overhaul has resulted in the firing, resignations and early retirements of 260,000 civil servants, according to a Reuters tally. Over 20,000 probationary workers - recently hired or recently reassigned employees - were fired in February. After court rulings they were reinstated but most were sent home on full pay. Most are now being fired again after further court decisions.

Trump and Musk have said the U.S. government is beset by fraud and waste. Few civil servants and governance experts dispute efficiencies can be made, but say there are already people inside the federal bureaucracy trying to save taxpayer dollars. Yet some of these offices have been targeted for cuts by DOGE.

Mr. Musk had largely come to peace with a price of $100 a year for Blue. But during one meeting to discuss pricing, his top assistant, Jehn Balajadia, felt compelled to speak up. “There’s a lot of people who can’t even buy gas right now,” she said, according to two people in attendance. It was hard to see how any of those people would pony up $100 on the spot for a social media status symbol. Mr. Musk paused to think. “You know, like, what do people pay for Starbucks?” he asked. “Like $8?” Before anyone could raise objections, he whipped out his phone to set his word in stone. “Twitter’s current lords & peasants system for who has or doesn’t have a blue checkmark is bullshit,” he tweeted on Nov. 1. “Power to the people! Blue for $8/month.”

The idea that the future is created by flawed geniuses who happen to accumulate great wealth is outmoded and simplistic, and it encourages a flattened view of how technology is developed and whom it impacts. Just scan the list of sources Isaacson includes in the book: executives, venture capitalists, founders and high-ranking engineers. Yes, Isaacson spoke to “adversaries” like Jeff Bezos and Bill Gates, but not (at least per the list) to line workers, not to Jenna, not to anyone whose family member died in an Autopilot crash, nor anyone who tried to organize a Tesla plant.

There is little precedent for a civilian’s becoming the arbiter of a war between nations in such a granular way, or for the degree of dependency that the U.S. now has on Musk in a variety of fields, from the future of energy and transportation to the exploration of space. SpaceX is currently the sole means by which NASA transports crew from U.S. soil into space, a situation that will persist for at least another year. The government’s plan to move the auto industry toward electric cars requires increasing access to charging stations along America’s highways. But this rests on the actions of another Musk enterprise, Tesla. The automaker has seeded so much of the country with its proprietary charging stations that the Biden Administration relaxed an early push for a universal charging standard disliked by Musk. His stations are eligible for billions of dollars in subsidies, so long as Tesla makes them compatible with the other charging standard.

In the past twenty years, against a backdrop of crumbling infrastructure and declining trust in institutions, Musk has sought out business opportunities in crucial areas where, after decades of privatization, the state has receded. The government is now reliant on him, but struggles to respond to his risk-taking, brinkmanship, and caprice

Current and former officials from NASA, the Department of Defense, the Department of Transportation, the Federal Aviation Administration, and the Occupational Safety and Health Administration told me that Musk’s influence had become inescapable in their work, and several of them said that they now treat him like a sort of unelected official

Sam Altman, the C.E.O. of OpenAI, with whom Musk has both worked and sparred, told me, “Elon desperately wants the world to be saved. But only if he can be the one to save it.

later. “He had grown up in the male-dominated culture of South Africa,” Justine wrote. “The will to compete and dominate that made him so successful in business did not magically shut off when he came home.”

There are competitors in the field, including Jeff Bezos’s Blue Origin and Richard Branson’s Virgin Galactic, but none yet rival SpaceX. The new space race has the potential to shape the global balance of power. Satellites enable the navigation of drones and missiles and generate imagery used for intelligence, and they are mostly under the control of private companies.

A number of officials suggested to me that, despite the tensions related to the company, it has made government bureaucracies nimbler. “When SpaceX and NASA work together, we work closer to optimal speed,” Kenneth Bowersox, NASA’s associate administrator for space operations, told me. Still, some figures in the aerospace world, even ones who think that Musk’s rockets are basically safe, fear that concentrating so much power in private companies, with so few restraints, invites tragedy.

Tesla for a time included in its vehicles the ability to replace the humming noises that electric cars must emit—since their engines make little sound—with goat bleats, farting, or a sound of the owner’s choice. “We’re, like, ‘No, that’s not compliant with the regulations, don’t be stupid,’ ” Cliff told me. Tesla argued with regulators for more than a year, according to an N.H.T.S.A. safety report

Musk’s personal wealth dwarfs the entire budget of OSHA, which is tasked with monitoring the conditions in his workplaces. “You add on the fact that he considers himself to be a master of the universe and these rules just don’t apply to people like him,” Jordan Barab, a former Deputy Assistant Secretary of Labor at OSHA, told me. “There’s a lot of underreporting in industry in general. And Elon Musk kind of seems to raise that to an art form.”

Some people who know Musk well still struggle to make sense of his political shift. “There was nothing political about him ever,” a close associate told me. “I’ve been around him for a long time, and had lots of deep conversations with the man, at all hours of the day—never heard a fucking word about this.”

the cuts that Musk had instituted quickly took a toll on the company. Employees had been informed of their termination via brusque, impersonal e-mails—Musk is now being sued for hundreds of millions of dollars by employees who say that they are owed additional severance pay—and the remaining staffers were abruptly ordered to return to work in person. Twitter’s business model was also in question, since Musk had alienated advertisers and invited a flood of fake accounts by reinventing the platform’s verification process

Musk’s trolling has increasingly taken on the vernacular of hard-right social media, in which grooming, pedophilia, and human trafficking are associated with liberalism

It is difficult to say whether Musk’s interest in A.I. is driven by scientific wonder and altruism or by a desire to dominate a new and potentially powerful industry.

Twitter is not a public square controlled by a socialist government – it is a private company in a capitalist economy for the purpose of making money through advertising. Twitter has ZERO interest in promoting the public good.

Congressmembers would have better expertise on tech matters if the Office of Technology Assessment still existed. It was defunded in 1995 under Newt Gingrich’s “Contract to America” plan, because it was an unbiased organization that wouldn’t cow to political narratives. The Chew hearing is one of many instances that highlight both why Newt wanted to defund it, and why eliminating the agency was a detriment to politicians. (Ironically, Newt suggested shortly after the midterms that Republicans should come around to using TikTok to court young voters, despite the allegations of the app’s security risk.) Hopefully, someone in Congress will introduce legislation aimed at reviving the OTA somewhere down the line.