I've changed my mind quite a bit on the role and importance of chat interfaces. I used to think they were the primitive version of rich, creative, more intuitive interfaces that would come in the future; now I think conversational, anthropomorphic interfaces will coexist with more rich dexterous ones, and the two will both evolve over time to be more intuitive, capable, and powerful.

I kept checking the database manually after each interaction to see it was indeed updating the right records — but after a few hours of using it, I've basically learned to trust it. I ask it to do things, it tells me it did them, and I don't check anymore. Full delegation.

How can I trust it? High task success rate — I interact with it, and observe that it doesn't let me down, over and over again. The price for this degree of delegation is giving up control over exactly how the task is done. It often does things differently from the way I would, but that doesn't matter as long as outputs from the system are useful for me.