Become a better communicator: Specific frameworks to improve your clarity, influence, and impact | Wes Kao (coach, entrepreneur, advisor)
The “sales, then logistics” framework: Always sell people on why something matters before diving into how to do it. Even executives who seem rushed need 30 to 60 seconds of context for why this matters now.
Being concise is about density of insight, not brevity: “Being concise is not about absolute word count. It’s about economy of words and density of the insight.” The bottleneck to being concise is often unclear thinking.
Use “signposting” to guide your audience: Words like “for example,” “because,” “as a next step,” and “first, second, third”
Before sharing an idea, spend just a few seconds anticipating the most obvious objections.
Don’t overstate hypotheses as facts or understate strong recommendations. Match your conviction level to the evidence available.
Focus on motivating behavior change rather than venting your frustrations. “Trim 90% of what you initially want to say and keep only the 10% that will make the person want to change.”
he CEDAF delegation framework:
Comprehension: Ensure they understand what needs to be done
Excitement: Make the task meaningful and motivating
De-risk: Anticipate and address potential issues
Align: Confirm mutual understanding
Feedback: Create the shortest possible feedback loop