Mr. Musk had largely come to peace with a price of $100 a year for Blue. But during one meeting to discuss pricing, his top assistant, Jehn Balajadia, felt compelled to speak up. “There’s a lot of people who can’t even buy gas right now,” she said, according to two people in attendance. It was hard to see how any of those people would pony up $100 on the spot for a social media status symbol. Mr. Musk paused to think. “You know, like, what do people pay for Starbucks?” he asked. “Like $8?” Before anyone could raise objections, he whipped out his phone to set his word in stone. “Twitter’s current lords & peasants system for who has or doesn’t have a blue checkmark is bullshit,” he tweeted on Nov. 1. “Power to the people! Blue for $8/month.”

York points to a 1946 U.S. Supreme Court decision, Marsh v. Alabama, which held that private entities can become sufficiently large and public to require them to be subject to the same Constitutional constraints as government entities. Though York says this ruling has “not as of this writing been applied to the quasi-public spaces of the internet”

even if YouTube were treated as an extension of government due to its size and required to retain every non-criminal video uploaded to its service, it would make as much of a political statement elsewhere, if not more. In France and Germany, it — like any other company — must comply with laws that require the removal of hate speech, laws which in the U.S. would be unconstitutional

Several European countries have banned Google Analytics because it is impossible for their citizens to be protected against surveillance by American intelligence agencies.

TikTok has downplayed the seriousness of its platform by framing it as an entertainment venue. As with other platforms, disinformation on TikTok spreads and multiplies. These factors may have an effect on how people vote. But the sudden alarm over yet-unproved allegations of algorithmic meddling in TikTok to boost Chinese interests is laughable to those of us who have been at the mercy of American-created algorithms despite living elsewhere. American state actors have also taken advantage of the popularity of social networks in ways not dissimilar from political adversaries.

what York notes is how aligned platforms are with the biases of upper-class white Americans; not coincidentally, the boards and executive teams of these companies are dominated by people matching that description.

It should not be so easy to point to similarities in egregious behaviour; corruption of legal processes should not be so common. I worry that regulators in China and the U.S. will spend so much time negotiating which of them gets to treat the internet as their domain while the rest of us get steamrolled by policies that maximize their self-preferencing.

to ensure a clear set of values projected into the world. One way to achieve that is to prefer protocols over platforms.

Yes, the country’s light touch approach to regulation and generous support of its tech industry has brought the world many of its most popular products and services. But it should not be assumed that we must rely on these companies built in the context of middle- and upper-class America.

Facebook, Twitter and YouTube each took first steps to rein in the worst behavior on their platforms in the heat of the election, but none have confronted how their spaces were structured to become ideal venues for outrage and incitement.

The first step in the process is realizing that the problems we’re experiencing in digital life — how to gather strangers together in public in ways that make it so people generally behave themselves — aren’t new. They’re problems that physical communities have wrestled with for centuries. In physical communities, businesses play a critical role — but so do public libraries, schools, parks and roads. These spaces are often the groundwork that private industry builds itself around: Schools teach and train the next generation of workers; new public parks and plazas often spur private real estate development; businesses transport goods on publicly funded roads; and so on. Public spaces and private industry work symbiotically, if sometimes imperfectly.

These kinds of public spaces mostly don’t exist online. Twitter, Facebook, YouTube and Twitch each offer some aspects of these experiences. But ultimately, they’re all organized around the need for growth and revenue — incentives which are in tension with the critical community functions these institutions also serve, and with the heavy staffing models they require.

Recent peer-reviewed research from three professors at the University of Virginia demonstrates how dramatically the design of platforms can affect how people behave on them. In their study, in months where conservative-leaning users visited Facebook more, they saw much more ideological content than normal, whereas in months where they visited Reddit more they “read news that was 50 percent more moderate than what they typically read.” (This effect was smaller but similar for political liberals). Same people, different platforms, and dramatically different news diets as a result.

Wikipedia is probably the best-known example of this kind of institution — a nonprofit, mission-driven piece of digital infrastructure. The nonprofit Internet Archive, which bills itself as a free “digital library,” a repository of books, movies and music and over 500 billion archived webpages to create a living history of the internet, is another. But what we need are not just information services with a mission-driven agenda, but spaces where people can talk, share and relate without those relationships being distorted and shaped by profit-seeking incentive structures.

Users can post only once a day, every post is read by a moderating team, and if you’re too salty or run afoul of other norms, you’re encouraged to rewrite. This is terrible for short-term engagement — flame wars drive attention and use, after all — and as a business model, all those moderators are costly. But there’s a long-term payoff: two-thirds of Vermont households are on the Forum, and many Vermonters find it a valuable place for thoughtful public discussions.

In fact, public digital infrastructures might be the right place to start exploring how to reinvent governance and civil society more broadly.

If mission, design and governance are important ingredients, the final component is what might be called digital essential workers — professionals like librarians whose job is to manage, steward, and care for the people in these spaces. This care work is one of the pillars of successful physical communities, which has been abstracted away by the existing tech platforms. S

The truth is that Facebook, Google and Twitter have displaced and sucked the revenue out of an entire ecosystem of local journalistic enterprises and other institutions that served some of these public functions.