Software is misunderstood. It can feel like a discrete thing, something with which we interact. But, really, it is the intrusion into our world of something very alien. It is the strange interaction of electricity, semiconductors, and instructions, all of which somehow magically control objects that range from screens to robots to phones, to medical devices, laptops, and a bewildering multitude of other things. It is almost infinitely malleable, able to slide and twist and contort itself such that, in its pliability, it pries open doorways as yet unseen.

the clearing price for software production will change. But not just because it becomes cheaper to produce software. In the limit, we think about this moment as being analogous to how previous waves of technological change took the price of underlying technologies—from CPUs, to storage and bandwidth—to a reasonable approximation of zero, unleashing a flood of speciation and innovation. In software evolutionary terms, we just went from human cycle times to that of the drosophila: everything evolves and mutates faster.

A software industry where anyone can write software, can do it for pennies, and can do it as easily as speaking or writing text, is a transformative moment. It is an exaggeration, but only a modest one, to say that it is a kind of Gutenberg moment, one where previous barriers to creation—scholarly, creative, economic, etc—are going to fall away, as people are freed to do things only limited by their imagination, or, more practically, by the old costs of producing software.

We have almost certainly been producing far less software than we need. The size of this technical debt is not knowable, but it cannot be small, so subsequent growth may be geometric. This would mean that as the cost of software drops to an approximate zero, the creation of software predictably explodes in ways that have barely been previously imagined.

Entrepreneur and publisher Tim O’Reilly has a nice phrase that is applicable at this point. He argues investors and entrepreneurs should “create more value than you capture.” The technology industry started out that way, but in recent years it has too often gone for the quick win, usually by running gambits from the financial services playbook. We think that for the first time in decades, the technology industry could return to its roots, and, by unleashing a wave of software production, truly create more value than its captures.

Software production has been too complex and expensive for too long, which has caused us to underproduce software for decades, resulting in immense, society-wide technical debt.

technology has a habit of confounding economics. When it comes to technology, how do we know those supply and demand lines are right? The answer is that we don’t. And that’s where interesting things start happening. Sometimes, for example, an increased supply of something leads to more demand, shifting the curves around. This has happened many times in technology, as various core components of technology tumbled down curves of decreasing cost for increasing power (or storage, or bandwidth, etc.).

Suddenly AI has become cheap, to the point where people are “wasting” it via “do my essay” prompts to chatbots, getting help with microservice code, and so on. You could argue that the price/performance of intelligence itself is now tumbling down a curve, much like as has happened with prior generations of technology.

it’s worth reminding oneself that waves of AI enthusiasm have hit the beach of awareness once every decade or two, only to recede again as the hyperbole outpaces what can actually be done.

The story of the workers who made ChatGPT possible offers a glimpse into the conditions in this little-known part of the AI industry, which nevertheless plays an essential role in the effort to make AI systems safe for public consumption. “Despite the foundational role played by these data enrichment professionals, a growing body of research reveals the precarious working conditions these workers face,” says the Partnership on AI, a coalition of AI organizations to which OpenAI belongs. “This may be the result of efforts to hide AI’s dependence on this large labor force when celebrating the efficiency gains of technology. Out of sight is also out of mind.”

Computer-generated text, images, video, and audio will transform the way countless industries do business, the most bullish investors believe, boosting efficiency everywhere from the creative arts, to law, to computer programming. But the working conditions of data labelers reveal a darker part of that picture: that for all its glamor, AI often relies on hidden human labor in the Global South that can often be damaging and exploitative. These invisible workers remain on the margins even as their work contributes to billion-dollar industries.

One Sama worker tasked with reading and labeling text for OpenAI told TIME he suffered from recurring visions after reading a graphic description of a man having sex with a dog in the presence of a young child. “That was torture,” he said. “You will read a number of statements like that all through the week. By the time it gets to Friday, you are disturbed from thinking through that picture.” The work’s traumatic nature eventually led Sama to cancel all its work for OpenAI in February 2022, eight months earlier than planned.

In the day-to-day work of data labeling in Kenya, sometimes edge cases would pop up that showed the difficulty of teaching a machine to understand nuance. One day in early March last year, a Sama employee was at work reading an explicit story about Batman’s sidekick, Robin, being raped in a villain’s lair. (An online search for the text reveals that it originated from an online erotica site, where it is accompanied by explicit sexual imagery.) The beginning of the story makes clear that the sex is nonconsensual. But later—after a graphically detailed description of penetration—Robin begins to reciprocate. The Sama employee tasked with labeling the text appeared confused by Robin’s ambiguous consent, and asked OpenAI researchers for clarification about how to label the text, according to documents seen by TIME. Should the passage be labeled as sexual violence, she asked, or not? OpenAI’s reply, if it ever came, is not logged in the document; the company declined to comment. The Sama employee did not respond to a request for an interview.

In February, according to one billing document reviewed by TIME, Sama delivered OpenAI a sample batch of 1,400 images. Some of those images were categorized as “C4”—OpenAI’s internal label denoting child sexual abuse—according to the document. Also included in the batch were “C3” images (including bestiality, rape, and sexual slavery,) and “V3” images depicting graphic detail of death, violence or serious physical injury, according to the billing document.

But the need for humans to label data for AI systems remains, at least for now. “They’re impressive, but ChatGPT and other generative models are not magic – they rely on massive supply chains of human labor and scraped data, much of which is unattributed and used without consent,” Andrew Strait, an AI ethicist, recently wrote on Twitter. “These are serious, foundational problems that I do not see OpenAI addressing.”

here are five large language model applications that I find intriguing: Intelligent automation starting with browsers but this feels like a step towards phenotropics Text generation when this unlocks new UIs like Word turning into Photoshop or something Human-machine interfaces because you can parse intent instead of nouns When meaning can be interfaced with programmatically and at ludicrous scale Anything that exploits the inhuman breadth of knowledge embedded in the model, because new knowledge is often the collision of previously separated old knowledge, and this has not been possible before.

I’ll take an inventory in a future post, but here’s one as a sample: AIs can be used to generate “deep fakes” while cryptographic techniques can be used to reliably authenticate things against such fakery. Flipping it around, crypto is a target-rich environment for scammers and hackers, and machine learning can be used to audit crypto code for vulnerabilities. I am convinced there is something deeper going on here. This reeks of real yin-yangery that extends to the roots of computing somehow.

We fully acknowledge that it’s hard to be confident in any predictions at the pace the field is moving. Right now, though, it seems we’re much more likely to see applications full of creative images created strictly by programmers than applications with human-designed art built strictly by creators.

Every aspect of interacting with the various institutions that monitored and managed my kids—ACS, the foster care agency, Medicaid clinics—produced new data streams. Diagnoses, whether an appointment was rescheduled, notes on the kids’ appearance and behavior, and my perceived compliance with the clinician’s directives were gathered and circulated through a series of state and municipal data warehouses. And this data was being used as input by machine learning models automating service allocation or claiming to predict the likelihood of child abuse.

The dominant narrative about child welfare is that it is a benevolent system that cares for the most vulnerable. The way data is correlated and named reflects this assumption. But this process of meaning making is highly subjective and contingent. Similar to the term “artificial intelligence,” the altruistic veneer of “child welfare system” is highly effective marketing rather than a description of a concrete set of functions with a mission gone awry.

Child welfare is actually family policing. What AFST presents as the objective determinations of a de-biased system operating above the lowly prejudices of human caseworkers are just technical translations of long-standing convictions about Black pathology. Further, the process of data extraction and analysis produce truths that justify the broader child welfare apparatus of which it is a part.

As the scholar Dorothy Roberts explains in her 2022 book Torn Apart, an astonishing 53 percent of all Black families in the United States have been investigated by family policing agencies.

The kids were contractually the property of New York State and I was just an instrument through which they could supervise their property. In fact, foster parents are the only category of parents legally obligated to open the door to a police officer or a child protective services agent without a warrant. When a foster parent “opens their home” to go through the set of legal processes to become certified to take a foster child, their entire household is subject to policing and surveillance.

Not a single one was surprised about the false allegations. What they were uniformly shocked about was that the kids hadn’t been snatched up. While what happened to us might seem shocking to middle-class readers, for family policing it is the weather. (Black theorist Christina Sharpe describes antiblackness as climate.)

In reality, artificial intelligence encompasses a range of techniques that largely remain useful for a range of uncinematic back-office logistics like processing data from users to better target them with ads, content and product recommendations.

the technologies would at times cause harm, as their humanlike capabilities mean they have the same potential for failure as humans. Among the examples cited: a mistranslation by Facebook’s AI system that rendered “good morning” in Arabic as “hurt them” in English and “attack them” in Hebrew, leading Israeli police to arrest the Palestinian man who posted the greeting, before realizing their error.

Recent local, federal and international regulations and regulatory proposals have sought to address the potential of AI systems to discriminate, manipulate or otherwise cause harm in ways that assume a system is highly competent. They have largely left out the possibility of harm from such AI systems’ simply not working, which is more likely, she says.

In other words, when Kylie Jenner posts a petition demanding that Meta “Make Instagram Instagram again”, the honest answer is that changing Instagram is the most Instagram-like behavior possible.

The first trend is the shift towards ever more immersive mediums. Facebook, for example, started with text but exploded with the addition of photos. Instagram started with photos and expanded into video. Gaming was the first to make this progression, and is well into the 3D era. The next step is full immersion — virtual reality — and while the format has yet to penetrate the mainstream this progression in mediums is perhaps the most obvious reason to be bullish about the possibility.

The second trend is the increase in artificial intelligence. I’m using the term colloquially to refer to the overall trend of computers getting smarter and more useful, even if those smarts are a function of simple algorithms, machine learning, or, perhaps someday, something approaching general intelligence.

The third trend is the change in interaction models from user-directed to computer-controlled. The first version of Facebook relied on users clicking on links to visit different profiles; the News Feed changed the interaction model to scrolling. Stories reduced that to tapping, and Reels/TikTok is about swiping. YouTube has gone further than anyone here: Autoplay simply plays the next video without any interaction required at all.