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The business value of design
The business value of design
The importance of user-centricity, demands a broad-based view of where design can make a difference. We live in a world where your smartphone can warn you to leave early for your next appointment because of traffic, and your house knows when you’ll be home and therefore when to turn on the heat. The boundaries between products and services are merging into integrated experiences.
Our research suggests that overcoming isolationist tendencies is extremely valuable. One of the strongest correlations we uncovered linked top financial performers and companies that said they could break down functional silos and integrate designers with other functions. This was particularly notable in consumer-packaged-goods (CPG) businesses, where respondents from companies that were top-quartile integrators reported compound annual growth rates some seven percentage points above those that were weakest in this respect.
·mckinsey.com·
The business value of design
Monopoly by the Numbers — Open Markets Institute
Monopoly by the Numbers — Open Markets Institute
Antitrust laws have not been effectively enforced or applied to specific market realities.
A generation ago, small, independent operations defined the entire industry. Today, the businesses of beef, pork, and poultry slaughter are all dominated by four giants at the national level. But that greatly understates the problem, as in many regions, a single corporation holds a complete monopoly. Two firms, Dean Foods and the Dairy Farmers of America control as much as 80-90 percent of the milk supply chain in some states and wield substantial influence across the entire industry. As our Food & Power website details, the story is much the same in food-processing, egg production, grain production, and produce farming.
Monopolists have captured control over many lines of manufacturing as well. Corning, an American glass manufacturer, sells 60 percent of all the glass used in LCD screens, and Owens Illinois holds a near monopoly over market for glass bottles in the US. Rexam, a British company, holds a dominant position over the international supply of bottle caps and pharmaceutical bottles.
Hospital corporations across America have also been buying up physician practices in recent years. Hospital ownership of physician practices more than doubled between 2004 and 2011, from 24 to 49 percent. In drug stores, meanwhile, the pending takeover of Rite Aid by Walgreen’s would reduce the market to two giants, along with CVS.
Pharmaceutical companies have been merging at a record pace in recent years, and drug makers often use their concentrated market power to raise the prices of generic drugs, such as Digoxin, Daraprim, Naloxone, and standard vaccines.
Whirlpool’s takeover of Maytag in 2006 gave it control of 50 to 80 percent of U.S. sales of washing machines, dryers, and dishwashers and a very strong position in refrigerators. Maytag also controls the Jenn-Air, Amana, Magic Chef, Admiral, and KitchenAid brands and holds a dominant position over supply of Sears Kenmore products.
The FTC successfully blocked a proposed merger of Staples and Office Depot, but the market is still highly concentrated after Office Depot’s 2013 acquisition of Office Max. Collectively, the two firms control 69 percent of the entire office supplies market.
China’s vitamin cartel controls 100 percent of the market for U.S. Vitamin C, which is also known as ascorbic acid and which is used in almost all preserved foods.
·openmarketsinstitute.org·
Monopoly by the Numbers — Open Markets Institute
☁️🍄 Issue No. 029: Live Near Your Friends
☁️🍄 Issue No. 029: Live Near Your Friends
Indeed, the rise of hyperindividualism has fragmented our connections, scattering our relationships across the country. Even today’s modern self-care trends turn us inward, convincing us to “hyperfocus on ourselves at the expense of connecting with others.” And the numbers don’t lie: Americans are spending more and more time alone and less and less time with their friends.
·headlineshq.substack.com·
☁️🍄 Issue No. 029: Live Near Your Friends
Most bosses regret how they mandated workers return to the office
Most bosses regret how they mandated workers return to the office
One such example is Amazon, whose RTO plan was admittedly prompted by the feelings of senior leadership, not hard data. “It’s time to disagree and commit. We’re here, we’re back—it’s working,” Mike Hopkins, senior vice president of Prime Video and Amazon Studios, reportedly said of in-person work. “I don’t have data to back it up, but I know it’s better.”
On one hand, remote work is proven to be between 10% and 20% less productive and can weaken morale and bonding, especially among younger workers and new workforce entrants. But people still overwhelmingly prefer at least a few days per week at home, arguing that physical office presence is more trouble than it’s worth and is rarely necessary to complete a task.
Ideally, a mix of both options—at the workers’ discretion—should fix the problem. Workers are flocking to jobs with flexibility, which has quickly become a must-have for most white-collar industries rather than a nice-to-have.
·fortune.com·
Most bosses regret how they mandated workers return to the office
USC Annenberg film study examines stereotypes of aging Americans
USC Annenberg film study examines stereotypes of aging Americans
people aged 60 and over lead active social lives and value internal, psychological strengths. Aging Americans use technology: 84 percent of respondents report that they use the internet to read news, social network sites or other information on a weekly basis, despite only 29.1 percent of on-screen characters engaging with technology. On screen, one third of seniors pursue interests in hobbies and 38.5 percent attend events, while in reality, they are more than two times as likely to engage socially with friends or relatives on a weekly or monthly basis. The top five traits respondents rated as most important to aging successfully were self-reliance, awareness, honesty, resilience and safety. In film, seniors are rarely depicted as the masters of their own stories or destinies.
Yolangel Hernandez Suarez, vice president and chief medical officer of care delivery at Humana said: “As a health care company, we’re committed to helping aging Americans defy stereotypes and take steps to achieve their best health. That’s why it’s important to note that, according to our findings, seniors who report being optimistic about the aging process also report better health. As a boomer myself, I can tell you that being optimistic about my future helps me make healthier choices every day.”
·news.usc.edu·
USC Annenberg film study examines stereotypes of aging Americans
Senior citizens are ‘an endangered species’ in Hollywood
Senior citizens are ‘an endangered species’ in Hollywood
There are clear gaps between the way Hollywood sees older people and the way they see themselves. Humana, the health and wellness company, surveyed 2,000 people 60 and older about whether they felt they were depicted accurately in movies and, explained Dr. Yolangel Hernandez Suarez, “the answer was a resounding no. They thought themselves to be more healthy in mind and body, more connected, and more savvy than they were portrayed in film.”
52.6 percent of the movies that featured senior characters also included comments that the researchers interpreted as ageist. Many of those comments were spoken by other characters to older people, but in a number of movies, older characters made self-deprecating or diminishing comments about their own age.
·washingtonpost.com·
Senior citizens are ‘an endangered species’ in Hollywood
OpenSecrets
OpenSecrets
Nonpartisan, independent and nonprofit, OpenSecrets is the nation's premier research group tracking money in U.S. politics and its effect on elections and public policy. Our mission is to track the flow of money in American politics and provide the data and analysis to strengthen democracy.
·opensecrets.org·
OpenSecrets
Macho Man
Macho Man
I think there are a million things to be discouraged about in the world, but I do think that the progress being made on "what it means to be a man" is moving in the right direction. It's clear men can be terrible, and the last decade in particular has had several movements root out some of the worst offenders, but I truly think all of us no matter our gender are more alike than we've historically thought, and the more we recognize that the better off we'll be.
·birchtree.me·
Macho Man
An Update on the Lock Icon
An Update on the Lock Icon
Replacing the lock icon with a neutral indicator prevents the misunderstanding that the lock icon is associated with the trustworthiness of a page, and emphasizes that security should be the default state in Chrome. Our research has also shown that many users never understood that clicking the lock icon showed important information and controls.
·blog.chromium.org·
An Update on the Lock Icon
The End of the English Major
The End of the English Major
. Perhaps you see the liberal-arts idyll, removed from the pressures of the broader world and filled with tweedy creatures reading on quadrangle lawns. This is the redoubt of the idealized figure of the English major, sensitive and sweatered, moving from “Pale Fire” to “The Fire Next Time” and scaling the heights of “Ulysses” for the view. The goal of such an education isn’t direct career training but cultivation of the min
Or perhaps you think of the university as the research colony, filled with laboratories and conferences and peer-reviewed papers written for audiences of specialists. This is a place that thumps with the energy of a thousand gophers turning over knowledge. It’s the small-bore university of campus comedy—of “Lucky Jim” and “Who’s Afraid of Virginia Woolf?”—but also the quarry of deconstruction, quantum electrodynamics, and value theory. It produces new knowledge and ways of understanding that wouldn’t have an opportunity to emerge anywhere else.
English professors find the turn particularly baffling now: a moment when, by most appearances, the appetite for public contemplation of language, identity, historiography, and other longtime concerns of the seminar table is at a peak.
“Young people are very, very concerned about the ethics of representation, of cultural interaction—all these kinds of things that, actually, we think about a lot!” Amanda Claybaugh, Harvard’s dean of undergraduate education and an English professor, told me last fall.
In a quantitative society for which optimization—getting the most output from your input—has become a self-evident good, universities prize actions that shift numbers, and pre-professionalism lends itself to traceable change
One literature professor and critic at Harvard—not old or white or male—noticed that it had become more publicly rewarding for students to critique something as “problematic” than to grapple with what the problems might be; they seemed to have found that merely naming concerns had more value, in today’s cultural marketplace, than curiosity about what underlay them
·newyorker.com·
The End of the English Major
An open letter to J.K. Rowling - Mermaids
An open letter to J.K. Rowling - Mermaids
The claim that simpler gender recognition will lead to unsafe changing rooms and toilets is further undermined by a strange and ignominious chapter in North Carolina’s history where, in 2016, these exact concerns led to the introduction of a law demanding people only use toilets which correspond to the gender stated on their birth certificate. The new law not only caused a rise in transphobia, it also opened up the possibility of increased harassment of women in public restrooms who weren’t transgender but who didn’t dress or present in a ‘feminine’ way. It also meant that transgender men were being forced to use women’s toilets. In the end, a federal judge got rid of the dangerous and unworkable legislation in 2019.
“…often cite fear of safety and privacy violations in public restrooms if such laws are passed…No empirical evidence has been gathered to test such laws’ effects…This study finds that the passage of such laws is not related to the number or frequency of criminal incidents in these spaces.
Men who prey on vulnerable women are a worldwide problem, but this has nothing whatever to do with trans people. On the contrary, trans people are generally far more worried about accessing toilets and changing rooms than cisgender women, because they fear being verbally abused or attacked by people who don’t think they should be there.
It would be useful to know of the evidence you have that trans rights are affecting education and/or safeguarding. Trans rights do not affect either, just as the right to equal marriage did not affect the rights of cisgender heterosexual people to marry
We do not consider it a crime for women to express concern. We do however consider it abusive and damaging when people conflate trans women with male sexual predators, impute sexual criminality to trans identities, suggest that support of a trans child is parental homophobia and misogyny, and share uncorroborated and inaccurate information which severely damages the lives of trans and non-binary people.
·mermaidsuk.org.uk·
An open letter to J.K. Rowling - Mermaids