What matters to the public when they call the police? insights from a call centreArticle - Stafford, A. Policing & Society. Vol. 26 no. 4, 2016, p.375-392.Call Handling#Call handling#999#101#Perception·search.ebscohost.com·Jun 29, 2021What matters to the public when they call the police? insights from a call centre
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