Content at...Scope
An interview with Stephanie Coulshed (she/her), Content Design Programme Lead at Scope.
Content design: the very first step
Here's why our content team decided to create a checklist made up of questions to ask at the start of projects
How people read
A collaboratively developed, universal content style guide, based on usability evidence. Created by Content Design London.
Information architecture core concepts
Some core concepts of information architecture, used for a recent client project
Content design patterns
I've spent some time this week thinking about content design patterns in the context of the UK planning system. I know how to live! If you don't know what the heck that means, this post from 2016 by Natalie Shaw remains a fantastic explainer.
The complete guide to content design for product owners
This guide is for product owners or product managers with unresolved questions about content design.
What is content design?
Content design is answering a user need in the best way for the user to consume it. But let me expand on that a bit more.